Recent content by trevmonk

Yes, I have exactly the same problem. The £2.50 discount shows up in the inital screen clicking to the payment screen adds the £2.50 back on. The two voucherss show up in my account and I'm the customer profile they described as being eligible for the offer - a returning inactive customer who...

Wanting to catch the 09.31 from St Albans to London I assumed there was a three minute grace period on the barriers, as at London Underground, and I would be charged the off peak contactless fare from 09.27 onwards. The barrier staff told me definitively though that it is 09.29. Is this right...

I know years ago there were times when Thameslink tickets were accepted on the tube for particular reasons (like the years during the rebuilding of Blackfriars and London Bridge when the line was often closed) I'm thinking though about the interavailabilty rule where you can take either...

In the end my original query proved to be academic. It was agreed with my foreign visitors that if I escorted them via the Northern Line to London Bridge and saw them on to the Gatwick train they would be fine. So I bought a cheap paper return to London Thameslink. They, however, did use...

Following the views above about Gatwick Express I think I will still use contactless but go via Northern Line to London Bridge and then pick up the Thameslink again to go on to Gatwick. It will still make the contactless fare £2.70 more but avoid any hassle and still be cheaper than a paper...

I want to travel St Albans City to Gatwick tomorrow (Sunday). Even though there is a Thameslink Super Off Peak paper ticket at £22.30 it is beaten hands down by the TFL priced contactless fare at £15.20 for the same journey, as long as you avoid London Underground. However, there are no...

I think the different products argument is an analogy better applied to split ticketing where you could buy several different products and get exactly same result as buying one single product for a different price. Given that Newport is only 15 miles or so from Cardiff and the prices for...

If there's a £10 charge to amend the ticket and prices have increased since the original booking I thimk my best option is to get an off-peak Cardiff to Newport return before I travel to let me through the barriers. With a railcard that would only be £3.50 or so and likely be hassle free. Or...

Thanks. That was the guidance I was thinking of. Having paid more for the Cardiff Advance than a Newport one would have been then I should be in the clear according to that. But as you say, there may be other interpretations (or unawareness) from staff with a different view.

I had a vague memory that a while back operators were encouraged to show discretion with people stopping short on Advances (perhaps unwritten). If the reason was convenience and not in order to save money then I thought the guidance was to allow it. In my case at the time of purchase I could...

I have an Advance from London to Cardiff Central next week. Due to change of plans I now want to stop short at Newport. Does anyone with local knowledge know how this would be viewed?

I'm in business again!

Same with me re: update notification/Railcard not showing on a Huawei P30 Pro. Deleted app and reinstalled but the new download code gave an error. Deleted the device from the account and started from scratch on an iPhone but another download code not accepted on that either. They had...

Sounds like a perfectly reasonable question to ask. The rail system in London is a rather complicated minefield. I would hate to have to explain to a foreign tourist the difference between Train Operating Companies, National Rail, London Underground and TFL, who happen to run both London...

Yes, I do have a Key card but without any valid tickets on. I'm guessing London Zoo don't have any card readers! As Oyster isn't accepted I assumed all similar cards would be the same.