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It's just all the usual example based customer service questions. I'd try and think of a few good examples that you can pull various bits of information from
I finally got an email today confirming that they had creamed the crop from the last stage and to let me know my application would be kept on file with no firm plans to do anything else at this stage. So if you've not heard anything ladies & gents it looks like your on hold for the foreseeable...
More or less the same thing happened last year. Apart from the process leading upto assessments was slightly different. We all sat a test in Manchester and was told those who passed would be invited for stage 1 of assessments. I already had a pass with DB schenker and so I was hopefully skipping...
I attended an assessment day last week for a position in Leeds ( unsuccessfully!) so it might be that they are waiting on a few more trainee's before they start the course.
I did contact them in January before this round of adverts and didn't get a reply. Last year was different and we sat tests in Manchester. The highest scores were then invited through to the psychometrics, no telephone interviews last year. I passed all the old tests in 2011 with DBS
Good luck, I've still not had any further emails & it looks like I'm in exactly the same situation as this time last year. My 2013 application still says passed assessment :(
I had a request for my CV (despite handing one in on the day) as I also filled out a form for planner. That was 3 weeks ago; I've since emailed to check they had received it without a response. I've heard nothing about trainee tram drivers positions :-(
TPE - Trans Pennine Express
OPC - The Occupational Physiology Centre this the company who do the assessments as part if the recruitment process
TOC - Train operating company
And another one is
FOC - Freight operating company
Hope that helps :-)
There could be quite a lot if truth in what he says. They can afford to cream the crop when so many applied. I just been offered a bus position with First and if I need 95% for a train position it looks like I'll be on the buses for a while!!
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