Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Wow, thanks RichA that's a very helpful update. I'm surprised it's only been just over 2 years since the downsidebuilding was demolished - it seems much much longer. Your comment about the Help Point is most interesting!! FGW told me that due to the number of passengers using SHU (150k/yr), the...
What is going on there now? The ticket office has been a temporary portacabin for around 5 years now and there site looks a mess but there are no signs of anything happening in the near future.
In this day and age should there not be a Help Point on every platform for disabled users?
My local station Stonehouse only has one HP, meaning that disabled users have a 500m detour to reach the other platform if they wanted to use the HP to check a train time.
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.