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The initial cause for the train stopping was ADD. Once the affected pan was isolated, the door egress was pulled and 3 individuals got out of the train and legged it out of the down platform. This caused all lines to be blocked and emergency switch off. Whilst this was happening BTP police got...
Based on the original post, sounds awful customer service. Maybe the platform staff need to experience travelling for a day in the wheelchair to appreciate the difficulties wheelchair users have.
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