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Sunday 3rd January should be fully confirmed/open in booking engines by the end of the week.
Its essentially a normal service between Newcastle and Edinburgh.
Yes apologies you're correct of course - it will have been Network Rail involved here too.
Again like I say - I found them to be pretty responsive and good with most things compared to many other stations. But there's been a major breakdown in communication somewhere along the line here.
Nine-car Azumas it's C03 to C42, five-car (and 10-car) Azumas it's C01 to C38.
M04 to M08 in First on a nine-car, E01 to E03 on a five-car (not 100% if you also have M01 to M03 on a 10 unreserved).
Having handled Passenger Assist complaints in the exact same team previously - it'll be because it's run by First but not GWR, so there'll have been a constant waiting and back and forth.
I've also rang up stations before investigating complaints and been met with 'oh that person isn't in...
If there's a service suspension that affects the Metro it usually gets circulated internally with a message for staff to "exercise discretion".
Gateline staff at Newcastle will be well familiar with Metro delays and from experience will tap you through and tell you to go speak to the TM/guard.
Gatelines aren't safety critical and having done the job myself sometimes you'll not have much going on - so a quick look at your phone is really neither here nor there as long as you're actually ready to assist with a passenger or other situation as needed. Its not exactly "permitted" but you...
On very curved platforms at my TOC you can have up to three dispatchers (with one as the lead dispatcher). You won't have anything being dispatched without each part of the train being visible to somebody dispatching.
Mercifully looks like they found another three-car for it to attach to when it got back to Manchester (or maybe the three-car had some Gremlins first thing).
This is done semi-regularly during engineering work on the TransPennine route to free up Northern units and allow them to be used to strengthen services via the Calder Valley.
The machines typically used on Stagecoach tend to be a lot more finicky about how things are held to them. Applying essentially any pressure whatsoever to the reader has a tendency to make it have a mild meltdown.
The Ticketer machines used on many larger operators elsewhere are less fussy and...
Hmm see attached graphic on the Új Tarifa website which states otherwise. Naturally a positive scan suggests either the website is wrong or the scanners are being generous!
Arriva's 777 from Kingston Park to Morpeth is primarily on country roads after Newcastle Airport. Depending on how keen the driver is some will absolutely rag it particularly between Ponteland and the Morpeth outskirts.
I assume whacked in very last minute as from my experience Network Rail will send you an email asking for a correction if you bid a bus with totally impossible timings.