Recent content by Scott1

Gave them a chance tonight. They were on time. That's all I can say for them. The bus was filthy, it violently rattled and shook everytine it stopped, and there was paint peeling off the ceiling panels. No next stop display or announcements either. No change from the old owners. Sorting out...

The police's reputation has been pretty poor for years now. This kind of 'throwing in the towel' certainly won't help. That said, in my experience, BTP officers have little interest in helping rail staff. I've even had them actively hindering myself and my colleagues because they 'don't want...

It will be replaced with the same style as the other new ones on the stretch outside the council house, with seating, glass panels on one side and lighting. It has been done later as it wasn't on the original work plan as the "temporary shelter" didn't exist when works planning was first done.

Thank you.

Hi, Bit of a long shot, but does anyone know the earliest book on (roughly) for a Retail Service Manager based out of Birmingham? Thanks.

I'm sure I've moaned before, but my biggest frustration with Arriva isn't the routes. From a timetable and punctuality point of view I'm happy. I live in a city, buses get delayed. I think they have a cheek running only the day service on X38 and leaving the less profitable nights to Trent...

I go for Trent when I have the choice as Arriva always seem to struggle to get any speed up, so even if the Arriva leaves first it gets over taken on the way. Plus it's cleaner.

I can live with the scruffy outside, although it's hardly the way to encourage new users. What disgusts me is the star of Arriva buses internally. There not just worn and scruffy inside, they are filthy. Arriva have never managed to keep their buses clean inside. Windowsills with an inch of...

It's terrible recently, you have Trent Barton/Notts & Derby, where the bus might break down or catch fire, if it turns up. Then you've got Arriva, who are also hit and miss on turning up, can't be bothered to put timetables up anymore and have got the scruffiest and dirtiest busses going.

It wouldn't surprise me if there "data enhancement" causes issues. There are often problems with the Trainline app not updating for platform alterations or showing unit swaps as cancelled trains. This issue doesn't effect the National Rail Enq app. When it's been queried we've been told the...

Not quite. 94% have bought tickets another way. The stats pay not attention to people who need help with their etickets, times, Passenger Assist booking and so on. I wonder if the figure includes excess fares and reservations?

It's the cost that doesn't help. You pay a fortune for a dirty, worn out train, especially on this route (and others, of course). So even if my train is fully formed and on time, it's still going to be full and standing most days, have worn out seats and carpets, and be boiling hot in summer.

My local station is proposed to go from having a dispatcher and ticket office colleague to being unstaffed except for a daily cleaner visit. The rail delivery groups statement has already been found to be inaccurate...

Certainly the approach at my TOC.

That was brought in at pretty much all TOCs after a number of nasty accidents involving people spilling their hot drinks over passengers sat down as they walked past them. Usually because of the train going over pointwork and lurching to the side, unbalancing the passenger. The paper bag gives...