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Recent content by SandsofEss

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    Douro Valley Question

    A quick note to say thank you for the advice shared here. Extremely useful resources in the end. Especially when the first train of the day from a rural platform was delayed for two hours with no announcements..! Still, a wonderful line.
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    Douro Valley Question

    Can I hijack this thread to ask a related question? I'll be in the Douro valley this month, staying near Pinhao. I believe the line is open and running. Is there any way to tell in advance which journeys are operated by the 1400s? Seat61 suggests there is some ambiguity.
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    DR1A units around Vilnius.

    Deleted - incorrect advice based on wrong city
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    F&F railcard rules w/ 16 year old

    Thank you @Watershed . Exactly that - I couldn't quite believe the generosity of it! Hence asking questions that are, on the face of it, answered by the excerpt I posted. Excellent news that will save me a small fortune.
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    Club Avanti

    A quick note to say thank you. This worked exactly as you laid out (when booked as a single transaction).
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    F&F railcard rules w/ 16 year old

    I'm trying to work out the ticketing rules for travelling with a 16 year old child. The Family and Friends Railcard website says "If your little one turns 16 before your 1-year Family & Friends Railcard runs out, they can still travel at the discounted child fare for as long as the card is...
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    Timetabled train not appearing in journey planners

    I want to travel from Euston to Blackpool North on Saturday 11th July. Avanti's published PDF timetable for this specific day shows an 09:36 Direct service. But I can't get this to appear on any journey planner (I've tried multiple), or Real Time Trains. Is there any precedent for...
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    Is my journey valid? (9I restriction code confusion)

    Thanks @Bletchleyite . That's exactly right. My actual journey is Maidstone to Derby OUT, Buxton to Maidstone RTN, making use of the valid routing via the MML to do all that on a return ticket. I hadn't considered the Buxton connection being the limiting factor affecting journey planner...
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    Is my journey valid? (9I restriction code confusion)

    I want to buy an Off Peak Return from Maidstone station to Buxton, and use it to travel to Derby on the outbound leg. This ticket has restriction code 9I. My preferred journey is: 17:25 Maidstone West -> Strood 18:05 Strood -> St Pancras 19:02 St Pancras -> Derby The 19:02 is the first Off...
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    Club Avanti

    I have some questions about the free Standard Premium redemptions. The Ts & Cs aren't explicit. I’d be grateful if anyone knows the answers: 1) I know it’s for two advance single tickets. Do both tickets have to be booked at the same time? 2) Can I instead book two advance single tickets one...
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    Should I expect compensation from Eurostar?

    Positive progress. Emailing an executive helped - a response within an hour apologising for the previous handling of my case, and proffering a full refund for the hotel costs. Undoubtedly aided by the reference to regulation and the Belgian enforcement body, so thanks again to all who offered...
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    Should I expect compensation from Eurostar?

    Thank you all for the extremely useful tips. I didn't take a screenshot unfortunately (it was late at night near Brussels Midi station, so I was more focused on finding a bed and not having my phone snatched than evidence gathering!). Very helpful to have the applicable EU Regulation, and a...
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    Should I expect compensation from Eurostar?

    I am the original poster. Lots of fun and games with this so far. Eurostar is refusing to reimburse my full hotel costs. Apparently they will only reimburse hotel costs up to £150. My room cost £350. At no point at the station was I advised there was a limit (nor offered any help at all)...
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    Should I expect compensation from Eurostar?

    Thank you. That's really useful. I wouldn't have thought about popping to the station.
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    Should I expect compensation from Eurostar?

    I was booked on the last train home from Brussels to London. It was hour late arriving into Brussels, and then cancelled due to a fault with the train. Using a link sent to me by Eurostar, I rebooked onto a service the following morning. That service arrived into London 55 minutes late...

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