Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
I'm sorry I don't think you have read all the comments and my situation properly... I didn't come here for an argument or to be spoken to like a criminal. I NOW understand what I did was wrong and I should've bought a ticket on the Cardiff Station - but I didn't, like I haven't in the past and...
Well that's exactly my point.. C comes before L? I asked for a ticket from Llanbradach and was issued a Caerphilly. As plastictaffy stated if the price is the same and it's the last one used then that's issued instead. Which normally wouldn't matter but in this case is a major issue to my claim...
I would very much appreciate help with drafting a letter... I travelled on 30th June and the train I caught from Llanbradach was at 7.31am - it arrived into Cardiff Central at 7.59am but it didn't arrive until 8.04. The connection I caught (which I had planned to before getting to the station!)...
I really appreciate EVERYONE's input on this! Thank you for taking the time to understand and advise.
Hi Sheff1, Greenback and 34D - I didn't see a ticket seller on the first train (Llanbradach to Grangetown) otherwise this would have been my first port of call for my Newport ticket (again I've...
The problem is, I planned a journey on National Rail from Llanbradach to Cardiff Central then Cardiff to Newport - instead of doing the whole journey, so I know ignorance is not an excuse but I honestly didn't know anything about genuine connection times.
I really think that this is the main...
Usually when I board a train, I purchase my ticket straight from the guard as I always get on in Llanbradach which is unmanned and there is not a ticket machine.
This specific journey, I did not see a guard (I would of 100% bought a ticket from him to save time/hassle at the end station...
That was my intention... As I've done numerous times in the past without an issue. Unfortunately this time, instead of a guard, there was inspectors from the TIL on the train so I didn't have the opportunity. According to ATW rules (which I'm now fully aware of) you are meant to get a ticket...
I'm in a really complicated mess with the Transport Investigations Ltd.
On 30th June I travelled between Llanbradach and Newport train station. I regularly use the train between Llanbradach and Grangetown, so had a season ticket to cover this part of my journey.
However I didn't have a...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.