Recent content by rjames87

Is one still going around with ex Chiltern blue interior too? Is there a plan for that to be refurbished to the same standard as the others?

Is there any option for additional centre cars for the existing 197s, rather than complete new trains?

How are parts already in short supply for something so new?

What is the reason for this? Presumably they don’t want a small order, but would consider if it was sufficient coaches to make it worthwhile?

Every one that I have been on recently has had the windows open.

I can appreciate that some do, but I’d be interested to know specifically whether the WMR executive management use their service, and how often they’re inconvenienced by these weekend disasters. 3rd weekend in a row I’ve had a bad experience between either Hereford and Birmingham or Shrewsbury...

Yeah and that’s the problem, there’s a complete disconnect between the business and the customer. I’d love to know when the last time the CEO of WMR travelled by train and was severely inconvenienced by their incompetent service. The reality of course being they will be blissfully unaware...

I think my issue is two fold though, there’s the road transport issue, but the fact there is a lack of competence to even post accurate information on their website. It’s simply unacceptable, and would cost people jobs elsewhere.

Over 2 hours since I first raise the matter with them and they still haven’t bothered to post on their website to state no services are running. Their social media team tell me they have sourced buses but how would a customer know this? They say they post them 10 minutes after the train should...

At that point it should be taxis then.

Maybe not. But when that happens, there should be provision for road transport made…. Even if that’s a profit destroying taxi.

Very poor service on the Hereford to Birmingham line today from West Midlands Railway. Multiple cancellations including the two last trains of the day which should be unforgivable. Advice from their social media team is ‘try and find alternative transport’. Unacceptable here to not have...

Currently stuck at Milton Keynes as the doors won’t open. I’m waiting to get on! 1720463495 Currently stuck at Milton Keynes as the doors won’t open. I’m waiting to get on! 1720465871 Service eventually cancelled due to the door fault!

I’m surprised I’ve never seen it before having travelled in them almost daily most days for the past 7 years. Makes me wonder if the system is just in need of servicing?

I’ve noticed that 2 of the Pendolinos I’ve been on this week have struggled with the head and the carriages have water pouring from the ceiling at intervals, presumably because the air con isn’t working well. Don’t ever recall this being a fault on them before the refurb.