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It's not changed ages ago though, only recently and if they say otherwise it's an outright lie. I book with them quite often and not been charged in the past. Imo if the service was free in the past then there's no reason to charge now. Don't like e tickets as it's a pain having to show staff it...
I emailed XC yesterday to find out why you can change your seats on their website now. I also asked about why they have now started charging for picking up tickets from the station. Looking forward to their response.
I was gonna email Cross Country trains and complain about the £1 fee to pick up tickets at the station. No booking fee is useless if they find other ways to put extra money on top of the ticket.
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It's not a Flash problem though as all You Tube...
Hi there, I'm trying to reserve a seat on the Cross Country Trains website and I want to change the seat that has been allocated to me. When I click on the select your seat tab it says it's starting and then I get a large grey box where the map of the carriages that I should see. I'm using...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.