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Received an email from VT today:
We're getting our Euston First Class lounge into better shape in the new year. Improvements include:
• Brand new interior with more seating
• Improved Wi-Fi
• A new business area where you can get connected for work or play
• A larger selection of food...
So it now says this on the website:
Traveller is an invitation-only programme offered to our most frequent travellers booking tickets through our website virgintrains.com.
Invitations to join Traveller are sent by email so make sure you’re registered to receive communications from Virgin Trains...
Thanks Richard
So London-Cambridge upgrade would allways be £10 ,one way including weekends?
Am I right,that if you buy weekend upgrade ,you are entitled to use the first class lounge in Livepool street?
Try to come earlier to the platform , in order to catch the previos train from Chester ,ask the guard (or TM on Virgin) ,if you could get the earlier train,should not be a problem.
Also if you have a few minutes to spare in PAD,have a look at the First Class lounge ,on platform 1
I thing FGW lounge in Paddington ,is the best on the network ,this is a menu I found today ,if anyone is itrested...
PS I was allowed in with my Advance Virgin Trains ticket EUS-MAN ...
PPS I ve got some pics from VT lounges in Euston ,Manchester ,New Street , International,should I upload...
So after submitting a complain, today I got a response that the TM was indeed right to issue a new ticket, but I was offered ,a first class return ,that has to be used up to November 2013, (in form of a code) ,this is in addition to £65 in RTV already received,so I am quiet happy after all , as...
I actually wrote to the Virgin trains facebook team ,to enquire about the status of the claim (as I did not get any reply for about 2,5 months) ,and they said that they will be offering me a complementary return first class ticket,but the letter did not have a hint of that...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.