Recent content by Paule23

How does this compare with any legislation/agreements with other TOCSs? Really I'm wondering why Caledonian ca get away with this policy where other TOCs cannot.

I am booked on the sleeper tonight on a slightly discounted advance ticket, but due to illness I am unable to travel. The company have a policy of not permitting any changes to advance tickets, so I have effectively lost my money. All others TOCs I am aware of would permit a change for any...

Bear in mind when you buy a ticket for an electric train, yes the 'fuel' cost maybe less, but your ticket price will include the cost of the electric infrastructure. Electrifying a line may cost £billions, and this money is recovered through your ticket price (and subsidies). Think about a new...

I'd would have moved, and as a passenger holding a reservation I would expect anyone in my seat to move. Look at it from the reservation passenger perspective, it is hardly their fault if the TOC has not put out reservations. I know it seems harsh on someone who occupied a seemingly unreserved...

This is somewhat irrelevant. You have no requirement to seek out a guard to buy a ticket. Now if a guard passes you and has ticketing facilities, this would be considered an opportunity to pay, which you would need to take. But if the guard is elsewhere, and you cannot buy at an intermediate...

I'm interested in what your specific grounds for appeal are. For a.n.other user they could use the defence it was a poorly labelled/differentiated 1st class area, but by your own admission you knew it was 1st class, you knew you needed a ticket to be there, even standing, and you chose to use...

I thought you said you'd not been in trains in 5 years, yet here you say you normally buy in the train. If you want help there's no point lying or at least being economical with the truth on here. Be clear what happened and you will get good advice. Be evasive or get caught in a lie and...

Deep breath, and relax. Deep breath, and relax. Try not to get too worked up over this. At this stage worrying is not going to help you, and there is very little you can do until you have been contacted by Northern. The bad news is it appears you have shown intent to defraud, and could be...

No additional thoughts I'd just like to say how refreshing the op's attitude is on this site. They clearly understand why and how things escalated, have admitted that ultimately they were in the wrong place and are willing to accept the consequences of that. Well done. The advice given so far...

Morris Ital, absolutely shocking motor. And I had 2 of them!

The 'victims' are everyone who pays into the railways, and given a lot of funding comes from the taxpayer, then the majority of people in the UK are victims. By not paying a fare, the costs (including profit to franchise holders) are borne by a reduced number of people, these people all pay an...

What an unusual entry criteria.

OK, there will be much more knowledgable and eloquent people than me here at some point, but first thing to emphasise is, stop panicking. TO get good advice you are going to need to provide more information. They key is whether there is enough evidence for the rail company to pursue a RoRA...

Given the information received from the OP I agree this is the most sensible course of action. Any other comments about more information are basically implying the op is not telling the full truth and are not really helping. The op has posted the situation, the above gives good advice for the...

Thanks, glad you recognise this. Sent from my iPhone using Tapatalk