Recent content by MrJeeves

Or you call telesales...

Oh come on, that's an understatement!

I know someone recently who had delay repay refused by GTR multiple times, including by customer services, and submitted a Money Claims Online (MCOL) claim against them which was paid out.

There is a new ticket type appearing for a select number of flows on BRFares called a "Day-Flex Single", at 10 different price tiers (ticket types FE0-FE9). https://www.brfares.com/!faredetail?orig=LIV&dest=MAN&grpo=0435&grpd=0438&tkt=FE7 I haven't seen any publicity about these yet.

Just scroll through her Twitter feed: https://x.com/voiceoverdiva She had a tidy-up recently, but I have some old screenshots too, including ones which were more anti-immigrant than what you can find today on her timeline: But I think that's probably enough to demonstrate my point.

mods note - split from here https://www.railforums.co.uk/threads/thameslink-to-replace-cushions-on-class-700-ironing-board-seats-to-improve-comfort-finally.306393/ I'd like to think it's a moral choice related to her far-right, anti-immigrant, anti-vaccine, COVID denial views, but we'll...

Nonsense. There are no "announcements" of any kind. There are scrolling messages for about 5 seconds every couple of minutes between stops. I'm not saying that 1st/declassified/standard is unclear, though.

The issue is that the fares data doesn't support a concept for this. I've told RDG a solution which can be used to fix this, but noone wishes to implement changes to data schemas! What you need is some data which links a list of stations to ticket route codes to say "if you go through this...

It doesn't say it doesn't, so I don't see any reason this wouldn't be allowed. Just like I see no reason the same policy wouldn't apply to other cancellations under the DfTO ticket acceptance policy.

You're starting to sound like the Student Loans Company. :lol: No, it wouldn't by my understanding. Similarly, it also wouldn't if they've read email notifications about replies to the thread. Hopefully the OP will query the amount with GWR and come back to us with an update. Until then, I...

The services are in the timetable, but the RDG system (DTD) which distributes the timetable to retailers is excluding the trains (like it excludes freight services, or engineering trains) because someone hasn't configured it properly. Because of the poor design of the system, I would guess the...

I will say the Southeastern app is showing the ticket in the incorrect format (D10), which is intended for use with Advance tickets. Absolutely no excuse for the staff to be completely incompetent, though. RSPS3030...

They handle some of the logistics for GTR penalty fares, as historically they were both Go-Ahead (and now they're both GBR!).

Well no, the PlusBus ticket is an add-on ticket you purchase alongside your rail journey. If you bought tickets like "Brighton+Bus to London Terminals", I'd agree with you.

There is, and a good starting hint might be looking to see which TOCs are common across all the itineraries which return through fares.