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Thanks for your responses on this,
I'll be hand delivering the quoted letter on Monday to the benfleet ticket office, if someone could proof read and let me know if this sounds ok?
Thanks all.
Yes I have a receipt of the payment being made on the date, although the issuer failed to fill out any of my details when entering it. I paid by card and have a reference, could this by why they've sent the letter?
Would it be acceptable to go to benfleet station with the proof and resolve...
Hi all,
Towards the end of January I was travelling on the c2c rail service from Benfleet to West Ham. Having bought the ticket, when asked to produce by an inspector, I did not have it. I have a feeling it either dropped out of my pocket on the train or on the platform.
I paid the £20...
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