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I appreciate I have been a little vague regarding the specifics (as the original intent was to seek an examination of the website literature and the actions of EMT employees) but to cover the previous couple of posts I would like to say I am very happy with EMT's conduct with respect to all...
Just a small update on our experience as posted in this thread.
This morning myself and my wife met with EMT. I believe it was an honest and open discussion from both sides and was very constructive. The main waypoints of our experience (unavailability of TVM on Platform 1, unexpected...
Hello everyone. This thread is in relation to the thread below which appears to have been closed. Apologies if posting a second thread is not good form but I would like to give all those that come to this forum for answers/advice/experiences an update on my particular experience...
Thanks to all who have posted. This is certainly an evocative and potentially misunderstood matter. I have been doing a lot of research and received some good advice from various sources. Below are my main conclusions to date:
1. Most definitely in the eyes of the regulations and bylaws...
Fare-cop, again thank you for the comment. As I mentioned in reply earlier I will await the letter from EMT as this will be post review of the up until now established facts, from both sides. Including unmanned ticket office and ooo ticket machine.
However, the problem I have with this...
In hindsight it would have been infinitely better to wait, very much agreed. However, what appears to have happened (and happens in most cases), if you attempt to exit with no ticket you are given an MG11 regardless of circumstances. Whilst it is my understanding that the RPO's have...
34D thanks for your comments, we would have got return tickets but after the debacle on the outward journey we got the bus back instead. We only got the train as my daughter has been pestering us for ages to go by train. This is obviously a case involving "no valid ticket" rather than and...
Hi Yorkie, thanks for the reply, would it be Section 5 of the RoR Act that we may have fallen foul of?
Understandably I am doing a lot of reading around this area and I would love to fight this but weighing a CR against a perhaps £100 settlement is really a no-brainer. Which is unfortunate...
Hello everyone,
I am seeking some advice regarding two MG11's that have been given to myself and my wife for a journey we took last Saturday. Here is a brief-ish but full account.
We arrived at Beeston (Nottingham) station at around 10:40am in order to catch the 10:59am service to...
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