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you can download the Mobitec editing software from the link below. i'd imagine it would work with your BrightTech unit (i'm aware that many Stagecoach depots program their BrightTech units with Hanover editing software!) http://www.mobitec.com.br/novo/Zedit32-R2.zip
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.