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Erm the HS1 annual season ticket is about £1,000 per annum more than a "classic". The letter did say "this amount has been calculated...blah blah" but as Southeatern offer me £19.15 by way of a "full fare" refund for a delay of 2 hours+, yet the true (off peak) fare is £35, I've given up...
I commute in from Folkestone on a daily basis - I received a letter from Southeastern telling me they were giving me £40 in rail vouchers for the inconvenience.
I've commuted on SWT from Bookham and Fleet, & now from Folkestone on South Eastern over the years and have used the following:
Bookham
455 (unrefurbished) to Waterloo - poor
(Connex) 4 VEP (?) to London Bridge via Sutton - excellent as included declassified 1st class!
Fleet
450/444 -...
Just spoken to a very helpful man at South Eastern who has confirmed the ticket IS valid and head office have been in touch with TFL etc and sorted this. He said "it obviously depends on how effective their communication with their frontline staff is as to whether this filters through for your...
Snickster - If you were there to catch the 05.58 we probabaly had a chat! THe staff at Stratford did let me through although they did say they were instructed to do so today "to prevent them being abused"!
The posters did indeed say the service was running until September 20th but according to the Southeastern bod at Stratford he received an e mail at 00.10 this morning advising that they were going to be withdrawn a week early....
Morning all - just made the same journey I have for the last 2 years from Folkestone to Liverpool Street via HS1, leaving at Stratford International and picking up a train at Stratford regional into Liverpool Strret. Today is the first day that the bus connection service (provided by...
I overheard a conversation between 2 other commuters this morning, that due to their performance during the recent bad weather, South Eastern would be allowing a discount off STL renewals. This is contrary to what I've been told only last week by their customer relations team and also their...
I use the HS1 from Folkestone daily and depite working in the City find it fantastic, although I gather the main issues are with the "other" route where very little time saving is made and the premium is still charged.
There is no issue with the trains not having first class - there is ample...
I use it every day from Folkestone West to Stratford International. For the extra £900 a year it saves me 11 hours a week on the "Classic" timetable when taking into account the extra time I get at home.
The trains have ample leg room and are bright. They are not too crowded at the moment, and...
Indeed the machines are run by Meteor but the signs are South Eastern. The usual response I get from the station staff is "nothing to do with us" in respect to the car park. The machine won't issue a ticket unless you put £3 in.
Perhaps not strictly the right place for thsi rant, but noticed this morning that parking charges at Folkestone West had increased 50% from £2 to £3 - a small note on the machine said this while all the signposts still show the old price. Also weekend charges have been intrduced for the fist...
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