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Hi Alex, I was just wondering if you have resolved your issue with Northern Rail?? I made a stupid mistake whilst travelling with my boyfriend and now we're waiting to hear back from Northern Rail. After reading many a horror story we're terrified!!
P.S Hope your Mum's health has improved.
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.