Recent content by Haywain

And are LNER an accredited employer? I can't find anything to suggest that they are or that they are making any claim to be one.

How can you be certain of that?

No problem with that at all.

I think you know full well what I mean.

I think some of us are confused what the question was here - it seems to have nothing to do with Redcar or Manchester Airport or any particular journey. That makes it really difficult for anyone to give you meaningful help.

Every station has a SCU.

Which operators have got rid of that category? There are a number that have never had Delay Repay for sub-30 minute delays, but I don't believe any have had it and withdrawn it.

If you're journey is from Redcar to Manchester Airport, what tickets do you already have?

I did a search shortly after the OP posted and also got an error message (no 422 error though):

A train company is likely to get more historic information than is visible to you. This is something that you really are not in a position to consider at this stage. How things progress can depend on the company you are dealing with, so you will just have to wait and see what they come up with...

If a 15 minute delay has such consequences, then the traveller simply hasn't allowed themselves enough time.

Possessions are already planned on very tight schedules, so you are going to be both increasing costs and the risk of overruns.

We always recommend answering the questions you are asked and nothing more, but doing so in a way that won't be seen as misleading if (or when) you are later asked about other journeys. You shouldn't mention any amount, you should simply ask for the opportunity to settle without court action...

Not sure what you mean by this. None of these are excess fares. They all require a ticket from the last station at which they are valid, or a "Boundary Zone" when they are valid in the London Travelcard zones.

Without knowing what additional information is being asked for it's difficult to comment.