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Recent content by Greenfingers

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    How long should it take to get a refund from Northern Rail

    Its a refund, we purchased tickets in advance for Manchester through the Virgin website when we got to our local station we were told they were invalid and had to buy them again. They weren't invalid so we made a claim against Northern Rail, having now processed the refund for payment they tell...
  2. G

    How long should it take to get a refund from Northern Rail

    I've been waiting 51 days for a refund does this seem reasonable ?

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