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As far as I can see the number to GWR regarding Penalty Fares is a 03457 one, this a standard non-geographic number and not a premium one. These numbers are usually inclusive in mobile contracts.
https://www.realtimetrains.co.uk/service/gb-nr:W33877/2026-05-20/detailed#allox_id=0
Clearly not a (serious) fault with the train, it is proceeding albeit 11-15 minutes late.
My final destination was Oxford Circus, and reality my arrival time there was roughly the same as if I had gone via Waterloo. I think I'll let this one go.
I was going to take the 15:30 from Basingstoke to Waterloo. There was severe disruption around Raynes Park and trains were being delayed and cancelled. However the 15:30 arrived on time and so I boarded it. It was then announced that the train would now divert to Reading and terminate there. At...
There is a RRB scheduled to start at Winchester on that day that drops off at Eastleigh. Train is due in to Winchester at 00:11, RRB scheduled at 00:18. One would hope that the RRB would wait beyond that if the incoming service is delayed!
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