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There was major disruption on thameslink one day and they advised that the ticket can be used on the following day on any thameslink train. I arrived at Abbey Wood Station on this day and the staff who are Elizabeth Line staff told me that I can’t use the ticket. I advise them that the...
Also the rail replacement buses from Royston to Hitchin are not running to a timetable which are being sent out as the driver becomes ready. They are only calling at stations southbound on request from passengers at Royston station.
If you travel from Luton Airport Parkway to London St Pancras return for example at the weekend, expect to pay £13.10 using the Key Go but you would pay £23.40 (£11.70 each way).
Another example is taking a journey during peak time from Luton Airport Parkway to Farringdon would be £15.90 on...
I purchased a zone 1-4 weekly season ticket through LNER and have now received the full 10% cash back. However I did have a problem with the loading the ticket onto my LNER smart card, it wouldn't let me do this through the national rail smart card app. I went to the Great Northern ticket office...
I can understand having to limit the operations around the Brighton area for crowd control. But I don't understand how GTR were running a strike day timetable throughout the whole network with many routes only having a train service between 7am and 6pm except for a handful of key routes which...
The ticket office staff will refuse to sell a travelcard with travel starting outside London at Paddington (I had this experience a few months ago), however they said it is fine to order online and collect at the ticket office, so I ordered on the app in front of them and collected from them...
This could be depending on mobile phone network at this stage. I have managed to get a full signal all the way along the platform on EE at City Thameslink.
I found that the BritRail M-ticket only worked on gates that were operated by a long distance train service. It definitely works on the LNER and GWR barriers.
I tried to board the Great Northern service at Moorgate and had to argue with the TfL worker to let me through the gates there, he kept...
So it seems that you can use another operators smart card on a route. For example, I can use a Thameslink Key on C2C for example with the flexi season ticket
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.