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I think the video call is directly related to ticket office opening times. The station I get off at in the morning is in a village which is unstaffed after lunchtime. This has a video machine. In my home station, a large town, they have the same machine but no video call module and has staff for...
1. People cycling/ skateboarding on the station platform.
2. People climbing over me and my bike to get on the train as I am trying to get off. And then complaining when they trip over my bike pedals, whereas if they let me get off they would not have tripped over bike pedals.
3. Complaining...
Guildford also sees a regular Crosscountry service
Not sure how to do clarifications so old stuff is above, New Stuff below:
Guildford also sees a regular Crosscountry service. Trains stop here, whereas at Stechford they pass through.
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