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Thanks for this. It was in attempting to compare journey times between the routes via Preston and via Manchester that I came across the difficulty in doing so. National Rail and other online sellers all offered routes which included at least one leg with TPExpress, despite my having selected...
In fairness to National Rail the response was lengthier than that and I felt they were taking an interest. I only quoted what I thought was the most relevant part.
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That would be interesting: neither Nortern nor National Rail are able to offer a...
For clarity, I suppose I should share my original query. Northen currently have a promotion "£10 anywhere" valid exclusively on Northern trains. Here is the version of the query I sent to National Rail.
When using the 'Train Times and Tickets' service, I would sometimes like to specify one...
Having raised this issue, I have found the discussions very interesting, and I’m sorry to see that some seem to be now ‘arguing’ about technologies: I, along with millions of others, rarely use social media. I have four other comments:-
(1) Passenger Focus advise: “Train operator response times...
Yes I could ring them. It would be interesting to know what your experience of phoning these conglomerates is: I haven't got 30 -50 minutes to spare just waiting to talk to someone.
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I have, but my actual query could not be fitted into 140...
Today I raised a query with Northern Rail Customer Relations about their current (time-limited) '£10 anywhere' offer using their online contact form. Their auto response promises me a reply within 20 (twenty) working days! Is that APP_ALL_ING or what?
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.