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You get plenty of practice material if invited to the tests. Just remember they’re testing your ability there and then, not what you’ve practiced. The last thing you want to do is start training and struggle because you’ve passed due practising the test. The course is very intense. You don’t...
I’ll assume from your response that you’re not a driver. I was saying surely someone who’s able to deal with difficult situations. I mean if a customer calls them a name are they going to have a week off or something? You should be able to say you’ve over stepped the mark. That has nothing to do...
The interview and tests ensure you can remain calm and collected. Are you actually a driver at all? And again here you go with brining every kind of possible negative behaviour towards a minority group. I’m far from defensive, it’s just hilarious the language you use. It’s almost as if you’re...
Firstly I was referring to dealing with difficult or hostile members of the public. Not talking to a signaller or DM.
Secondly, I just picked racism out of the many things you said. Would you rather me address each one individually? Making someone feel uncomfortable is wrong, no matter if it’s...
I think you need to accept the fact this happens to men and women, and if it causes offence then deal with it as you see fit. You mentioned about being cat called and touched and that it donates happen to men. Well, I was a petrol driver for Bp before this job. And while doing a delivery a taxi...
Exactly. And if a driver isn’t comfortable challenging someone on banter, then maybe the role isn’t for them. Especially as you’re expected to deal with challenging situations daily, be that driving or difficult customers.
I think this is quite a harsh assessment. Banter is very much subjective, and everyone has the right to be offended (and quite often are). It’s about knowing your audience. And of course somethings shouldn’t be said, and unfortunately some people (men and women) over step the boundaries. But I...
It really depends if you’re applying to a FOC or TOC as both are totally different. On freight you might find yourself sat in a loop so you might need a wee (I’ve never needed more than that ).
Depending on the job you’re on, you can warm food up and use the toilet once you get to your...
Are there any TOC to FOC, or FOC to TOC that’s actually got any experience of the move? I find most people comment on what they’ve heard or assumptions.
I was always told (by freight drivers) that TOC have to deal with passengers. I’m currently road learning and most of it is with pass...
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