Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
They were always going to terminate 9J14 at Brum instead of running it through to Salop due the OLE issue. We’re so late now they may as well run it through and back work as the 1523 Salop to Euston
Not an over-reaction at all. If there was a guard on the train I'd have informed him/her. If not, you could always speak to the driver at the next stop. If the situation became urgent then there's always the passcom (emergency handle.)
I've written to complain to them on several occasions and never received an answer within 2 weeks. And if you're after a refund, whether obligatory or not, expect to jump through hoops before you get it.
According to ATOC's site, if you're travelling on FIP coupons in Germany, you don't need to pay any supplements to travel on either ICE or IC unless you want a seat reservation. However, a well-travelled friend (and FIP traveller) says I do need to pay one. Is this because you must have a seat...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.