Recent content by Adam Williams

To confirm: Error handling has been fixed The industry data has also been fixed to ensure that PlusBus tickets can be purchased on this flow (for a child)

I think Assertis have been in contact with WMT & the relevant teams at RDG. It is known it is broken. It's unfortunate it wasn't sorted out much earlier on.

Last I heard was that it'd still be happening in September. No detail on specifics, though

Sorry, "fulfilled" in the context I'm using it means from the retailer's perspective, so: Written into LSM successfully, ready for collection for Ticket on Departure, or: E-Tickets (PDFs, Apple Wallet, Google Wallet) & barcodes generated and sent successfully Tickets could subsequently be...

It is, but the answer to this is simple. You auth for the amount, fulfil tix and then capture if and only if the fulfillment succeeded. The authorisation and cancellation messages don't get batched up, they're sent instantly - so if the bank isn't incompetent the customer will have their funds...

I did think so (I think the PRO refers to railway undertakings across the board?), but I'm not convinced the operator's customer services team staff would have any more clarity! Really I'd want it all codified in the NRCoT and made simple for the customer to claim (which ideally would mean 'from...

The issue is that the industry pays no heed to the PRO whatsoever, to the point where when retailers have asked if they can issue refunds in these circumstances they have been told "no" and that the passenger should be directed back to the operator for a "goodwill gesture". It's the same with...

There is yes, but you'll trade "knowing about cancellations earlier due to how TOCs enter them" for "not knowing about platforms half the time" (or only at the last minute) in my experience. You can sign up get access here: https://opendata.nationalrail.co.uk/registration Other, more...

Yeah. TrainSplit doesn't use RTT's feed for powering notifications, it's all Darwin-based (which has its own downsides).

Technically? No.

DfT have confirmed that they do in a draft model Equality Impact Assessment. I think the challenge will be ensuring that front-line teams are suitably briefed and confident on the matter and don't just default to a "Computer says no" approach when they encounter anything slightly off the beaten...

It's interesting it gave you a booking reference. It is possible for retailers to grab a block of them in advance, and then write the records afterwards but it's risky doing it that way, of course. Raileasy don't, if the fulfilment doesn't succeed the payment doesn't even get captured in the...

I think it's been covered before from one of Raileasy's directors (and that was before the commission went down, it's now even worse!) - but yes, I don't think it'd be remotely sustainable without cross-subsidy or a booking fee. Take a look at this thread here

Yeah, it's nothing you've done. Every search issued checks for PlusBus in order to be able to offer it to you at the Ticket Information step - even if you have no interest whatsoever in travelling on buses. On this particular flow, I'm told child PlusBus pricing is misconfigured. Clearly it...

I had to make use of this ticket acceptance today. Decided to drive over and start the journey at Coventry instead of Leamington. Coventry gateline: seemed to have no idea what was going on/why I had mentioned I was supposed to be on a CrossCountry service towards Leeds and now wasn't. Told me...