I have a pair of tickets from London to Leeds, out Friday 24 Feb and back Sun 26 Feb. I bought them as part of EC's £10 singles offer but now cannot travel on that day. Is there a way of getting a refund for them?
As is often the case the ticket type is not mentioned, so we have to make an educated guess.
These
may be Advance tickets - the
T&Cs are very clear, " Your ticket is non-refundable." although you can get them changed subject to availability and a £10 admin fee.
However they are
likely to be Reader Offer tickets, in which case the terms you will have agreed to clearly state " Once a booking is made,
no refunds or changes will be allowed. There are no child, Railcard or other promotional discounts available with this offer. Under 5s travel free if they do not occupy a seat."