Forum new Ticketing Site. Issue with Safari Browser ?

[soccermad]

I have found that the Forum site will not load the section to select a Railcard when using Safari on a Mac

Woks fine on Chrome on the same Mac

Has anyone else noticed this ?

Steve

 

[sh24]

Just tried it (Mac, Safari) and works fine for me.

 

[JoshD14]

I've also just tried it and it's fine for me (not helpful, I do appreciate!)

Assuming you are using the main forum site and not the classic one, please can you try visiting https://tickets.railforums.co.uk/support/clear-browser-cache in your browser and see if it loads then? If not (or if you are using the classic site), please get in touch with support (ideally using the widget in the bottom left of the booking site) so I can look further

Edit: sorry, just read the title of the thread and saw you are using the new site. Whoopsies!

 

[soccermad]

Sory just seen this , I will try a private tab now

== Doublepost prevention - post automatically merged: 13 Aug 2026 ==

Have tried again with no success to messaged support as you suggested

Thanks

Steve

 

[Haywain]

Just tried it (Mac, Safari) and works fine for me.

Works fine for me using Safari on a Mac.

 

[JoshD14]

Have tried again with no success to messaged support as you suggested

Cheers, dropped you a reply on that thread

 

[Adam Williams]

For the benefit of the thread, the customer was running "security software" on their machine which was intercepting all traffic and choking on forum ticketing website requests due to some of their technical characteristics. This made certain requests just time out.

Raileasy will be deploying further countermeasures to try and avoid triggering this behaviour, and had previously reported problems in the same area to the responsible vendor back in September of last year.

 

[soccermad]

For the benefit of the thread, the customer was running "security software" on their machine which was intercepting all traffic and choking on forum ticketing website requests due to some of their technical characteristics. This made certain requests just time out.

Raileasy will be deploying further countermeasures to try and avoid triggering this behaviour, and had previously reported problems in the same area to the responsible vendor back in September of last year.

Thanks Guys for a super quick response and resolution for my situation

great service