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Things which cause bus boarding/alighting to be slower now than 40 years ago.

johncrossley

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The at stop ticket machines were run by Cambridgeshire County Council, not the operators.

Roadside ticket machines shouldn't be necessary these days. I used the example of the busway because it was particularly crazy that they use slow boarding methods on it given that the whole point of a busway is to speed up the journey, but there are plenty of alternative payment methods available that don't involve buying paper tickets from the driver. Plenty of places had a very small or even zero percentage of passengers buying tickets from the driver for many years before mobile apps and contactless bank cards were invented. If an operator is still selling tickets from the driver in 2026, that is a deliberate decision by the operator. Ultimately the buck stops with central Government for allowing it to happen.
 
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noddingdonkey

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Nice on a modern low floor bus, but it's actually another way things have slowed down. On old high floor buses there was a central pole in the doorway. That pole separated boarding and alighting flows even on a single door bus, so you would board and start paying your fare immediately the bus stopped as people were alighting, rather than having to wait a few seconds for people to alight in the middle of the door aperture. Seconds count.
In the old days, the split entrance also allowed for boarding on the right hand side and using the Saverstrip cancellation machine whilst others paid cash.
 

markymark2000

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3. This could be solved if longer 12m buses or 100% low floor buses like the Citaro and Kite Electroliner were the standard, unlike the current standard which seems to be 10m-11.5m. I understand the UK has tighter roads than most other countries, but in countries like Italy and Swizerland who in many cases have much narrower roads than the UK 12m is still the standard. And in recent years a lot of shorter single deck E200s, Streetlites, Versas ect. have been replaced by longer Yutong E12s and MCV Evoras.
And this also explains the growing trend of amending routes to not serve certain roads or areas due to issues navigating around the areas.

4. This wouldn't be an issue if the UK, like most other countries in Europe hired ticket inspectors, (alternatively perhaps somebody could develop a CCTV system to detect fare evaders and notify the driver/operator). Or we could lower fares so theres less incentive for people to fare evade (UK ticket prices are significantly more expensive compared to our neighbours like who offer much higher quality service compared to even our best cities for public transport).
Now back in the real world...... unless the new fare is free, lowing fares does not stop people fare evading. A very quick visit to London will confirm that where the fares are some of the lowest in the country, people just walk on and refuse to pay. If anything, cheaper fares means people go 'come on drive, it's only a quid, let me on'.

The 2 real issues here is a growing entitlement amongst some of the lowest classes of people, and secondly drivers are all told they are not allowed to challenge anything, and companies will quite happily discipline a driver or say 'serves you right' if anything happens when challenging.

I'd also add that outside of London, the issue isn't so much people walking past a driver and avoiding a fare, it's is more buying a cheaper ticket which the person isn't entitled to. Such as adults buying child tickets. Hence all of the ID checks coming in with operators forcing verification for child tickets on the apps.

6. This only becomes an issue at a few stops, but that's just where I live. At the few stops where it is an issue, it wouldn't cost a lot to solve this, by extending the unloading/loading area, at bus stations and the few stops where it's impossible people can exit through the front door and at bus stops it isn't problem as buses wait for long periods of time.
I'd put good money on the fact it's more than a few stops which will need sorting.

To make an area fit for dual door buses, you need all bus stop clearways/cages to be somewhere around TFLs standard of 37 metres to give buses enough space to pull in and be close enough to the kerb so that passengers can alight safely and wheelchair ramps deploy properly. This means most layby bus stops are out of the question and so you'd have to rebuild laybys or move the stops into the carriageway. If you're lucky and can just get away with bigger bus stop cages, good luck getting that through as it decreases parking spaces. For any stops which already would be suitable road layout wise/kerb wise, you then need to amend any street clutter and shetlers to make the entire bus stop completely clear as the bus stop is no good if the shelter is in the way of the rear doors etc etc.

And if, as you say, places such as bus stations just use the front doors. Well buses with centre doors have the wheelchair ramp in the middle doors. So do we just exclude wheelchair users? (for the record, you can not do this, and nor should anyone engage in the attitude that most current local authorities are employing with coaches, which is 'as/when needed, use the single accessible stand or stop around the corner'). And surely anyone can see that bus stations are the key place where dual doors would be beneficial. If you aren't updating the stops where dual doors would be most effective, what a waste of time and money updating all of the other stops where there is little-no benefit.
 

81A

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Overall it is still faster than a traditional card transaction. It may not be faster than a traditional cash transaction, but cash is largely dead and we are not returning to exact fare cash only however much anyone on here may wish that to happen.
What *is* possible is making traditional tickets exact change cash only (which is very quick, as above) and having everyone else use app/smartcard/tap on tap off (of these, app can actually be the quickest-I have managed something around 1 second to register the code on a Ticketer machine-but only if people know what they are doing).

The above would have the benefit of keeping things accessible (anyone who wants a traditional ticket can get cash-those who truly can't use alternatives will probably use cash anyway) but avoids the delays caused by card paper ticket sales.
 

Sussexwatch

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A few local observations in Brighton & Hove which has the highest bus use per head outside London. Buses are here are busy throughout the day, most high frequency cross city routes use two door buses which have undoubtedly helped to improve dwell times, while longer routes to Tunbridge Wells and Eastbourne have recently been upgraded with single door buses which are clearly more appropriate. It really does depend on the nature of the route and whether it carries a high proportion of short distance passengers. An unusual feature on Brighton & Hove buses is that the upper deck often fills first, even on city services, perhaps because there is a high student or ex student population and by adults with young children who like going upstairs.

As for boarding times, TOTO has helped and works well here, passengers don't seem at all hesitant to use it. Ticketer is a second or two slower than Oyster and INIT which I've used in Birmingham. Most fare paying passengers here use their phones and I'm writing as a passenger so I don't know what proportion have a pre-paid ticket or are simply tapping on with a bank card on their phone. Brighton is of course a big visitor destination so people often ask the driver for information despite excellent roadside publicity and on line info. I'm not sure if the fare cap helps boarding times, I've a feeling people who used to buy period tickets or one day Saver tickets now pay for single journeys and phones often make that negative bleep sound - I'd say one in about five passengers get this first time they place it on the card reader. Last night I boarded a 14 at Brighton Station at 2300 which goes along the coast to Peacehaven about five miles east. There had been a big concert on the seafront (Madness - the group) and people were streaming onto buses, it was nice to see them busy. However I remember thinking that boarding would have been quicker a few years ago when most passengers would have had day tickets to show the driver. That said, ten/twenty years ago daytime journeys could be tediously slow when most passengers were paying cash for single journeys or buying day tickets.
 

cool110

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The horizontal ones are designed for this process:

1. Card is placed on horizontal reader
2. Fare is rung up
3. Ticket is issued and taken
4. Card is retrieved

...however since Ticketer gained TOTO support it doesn't work like that and so is flawed.
It was already flawed IMO as it's not how passengers expect a contactless payment reader to work. In a shop, or indeed on most other public transport, the fare is selected, you wait for the price to be displayed and then present the card.
The councils are partly to blame for that since before the fare cap some used percentage of single as the basis of ENCTS reimbursement, rather than a flat rate. So that flow was required with the pass needing to be continuously present while the driver was selecting the destination.
 

Sussexwatch

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It was done again more recently, I think it was on the 30 or the 73, I distinctly remember it being Stagecoach operated for some reason. Oyster properly got rid of any reason for it.
It was the 55. The 38 had conductors when New Routemasters were introduced but they couldn't issue tickets, their sole role was to supervise the rear door in the days when they allowed open boarding. They didn't last long!
 

Magrar

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It's already been mentioned, but it bears repeating.

The change to a level entrance on single door buses kicked in that social nicety that nobody gets on until everybody has got off. Even if you physically can get on without bumping into someone getting off, you just don't.

So on busy routes where there's decent traffic, you're losing time constantly.

Fares and staying seated just don't compare, not when most people still feel that other social obligation to risk your own safety to get off quickly so as not to delay the bus, and most people now pay contactless.
 

TheGrandWazoo

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Well it would seem remiss for me not to respond to such a fulsome set of comments
Most of these issues would be solved if bus travel had more investment, or if the way of operating buses in the UK was changed. Every other country with an organised bus system in most cases use buses with more than one door and have no issues with operating them.
Hmmm.... well that's a rather fundamental issue. The old adage of...well, I wouldn't start from here. Yet, here we are...this is the position that we find ourselves in.

And how are we to pay for the rather extensive wishlist of financial commitments? Think of it from a political point of view... Taxing people more is always a surefire vote winner and whilst it might work for the NHS or Defence, there are few votes for politicians from taxing people more and not for public transport. And if not taxes... what would you instead cut? Removal of the triple lock, or perhaps reducing disability benefits? What of the other major policy issues that are also demanding investment? Like Defence, or building more council houses, or investment in SEND and social care?

More investment - easy to say, not easy to deliver
1/2. Not really an issue, as buses themselves cost a lot of money to purchase and operate, if the large operators weren't so obsessed with cost cutting this wouldn't be an issue at all
All operators manage costs. In fact, we all manage costs in our every day lives. I'm sure you do in your daily life?
3. This could be solved if longer 12m buses or 100% low floor buses like the Citaro and Kite Electroliner were the standard, unlike the current standard which seems to be 10m-11.5m. I understand the UK has tighter roads than most other countries, but in countries like Italy and Swizerland who in many cases have much narrower roads than the UK 12m is still the standard. And in recent years a lot of shorter single deck E200s, Streetlites, Versas ect. have been replaced by longer Yutong E12s and MCV Evoras.
Erm... Yutong E12s seat about 39 passengers... less than long Streetlite or an Eclipse. Reducing them to 35 seater dual doors for more standees...


4. This wouldn't be an issue if the UK, like most other countries in Europe hired ticket inspectors, (alternatively perhaps somebody could develop a CCTV system to detect fare evaders and notify the driver/operator). Or we could lower fares so theres less incentive for people to fare evade (UK ticket prices are significantly more expensive compared to our neighbours like who offer much higher quality service compared to even our best cities for public transport).
And maybe the UK bus system could realise running a bus network and maximising profit at the same time is impossible without severely limiting mobility for those without a car.
So more expenditure on ticket inspectors or you'd like lower fares? Getting to be quite the wishlist here.
5. Adding a second door to a bus only reduces capacity by 2-4 seats which isn't very much when a double decker bus can have up to 90 seats. Single door conversions exist, and they do cost money, but ex-London buses seem to be the most popular for smaller operators who tend to operate school work. In other European countries provincial operators in the majority of cases run 2 door buses, so I don't see why it can't be the same here.
It typically reduces it by a minimum of four. For a double decker to have 90 seats, it needs to be long wheelbase (even triaxle) and that's not always conducive to operation. Ex London deckers are used for provincial ops like schools but that's because they're cheap having been returned often off lease and hammered into the ground after 14 years on the capital's streets. It's rather different in provincial operations.
6. This only becomes an issue at a few stops, but that's just where I live. At the few stops where it is an issue, it wouldn't cost a lot to solve this, by extending the unloading/loading area, at bus stations and the few stops where it's impossible people can exit through the front door and at bus stops it isn't problem as buses wait for long periods of time.
Another substantial cost implication just waved away. There are plenty of stops that would have issues. One from near me that I passed earlier today...

1785011108716.png
The shelter would need to be turned 180 degrees and the Kassel kerb moved because were you to stop the bus with a centre exit level with the kerb, you are blocking an access. On this particular road, some additional bus priority would be immeasurably better in making bus services quicker and more reliable. So there would be thousands of examples around the UK to tackle and, in many places outside the major cities, it simply isn't worth the money.

Many DIRO bus stations would have issues so you'd have to be dropping off elsewhere.
7. This is more of an issue with the UK bus system, as buses here are seen as the main transportation into the city centre in large cities, rather than secondary to trams like in most large European cities, where a bus would normally connect outer suburbs, or take passengers from suburbs to trams stops or railway stations, where they can make their connections into the city centre while the bus continues to the centre but on a much slower indirect route.
Yes, but we're in the UK. Saying we should be somewhere else is rather like my comment in #1... We wouldn't start from here, but here is where we are!
Some could argue one door is best suited for the bus system in the UK, but the UK bus system itself is heavily flawed and UK bus networks are often look like they were designed specifically for people who don't have access to a car, rather than something that can compete with cars.
Firstly, it is very unlikely that you can readily compete with cars. They provide virtually ultimate freedom if you have one. However, if you want to level the playing field...

You have to make it more difficult for people to drive into cities AND to park. That is potentially politically toxic. The cost of private car ownership has also become much cheaper so whilst fuel prices have outstripped inflation (and that affects bus operators just as much), the other costs such as insurance or purchase costs are lower. Also, because cars have become more efficient, that fuel cost is actually lower overall, whilst buses are held at a higher bar and so their fuel efficiency is often worse as they have to meet more stringent emissions targets.

You could, of course, have congestion and clean air charges... remind me who kyboshed the Manchester CAZ? Never underestimate the considerations of politicians.

I suspect that most of us here would think that the policy of remaining in one's seat until the bus stops is rather silly. From a company point of view, however, all it takes is one passenger to have a fall and injure themselves as they're getting up from their seat to generate a "blame-claim".
And that has been the catalyst and the rise of no win, no fee shysters. It was prevalent in the early 2000s so companies started making that request so then if you did stand up and then fell, no case to answer (hopefully).
 

Magrar

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I'm not even 50, physically active, calves like Adonis, and even I no longer trust my knees to hold up to the sort of stresses and strains involved in getting off a moving bus.

Although to be honest, the survey that revealed how much fecal matter is present on the average bus handrail, had a lot to do with it too.
 

stevieinselby

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Unfortunately some bus companies now insist that passengers are seated until the bus comes to a complete halt at the bus stop (see earlier in the thread). If this becomes the norm it will really mess up boarding times, especially where you have single door operation. At least with two door operation you have some chance of the alighting time overlapping with the time that passengers are boarding.
"insist" – how so? Do the drivers refuse to let you get off if you stood up before the bus stopped?
Sure, they have signs up suggesting you should remain seated until the bus has stopped, but lots of people do stand up early and I've never heard a driver so much as tut at them for it.
 

GusB

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The change to a level entrance on single door buses kicked in that social nicety that nobody gets on until everybody has got off. Even if you physically can get on without bumping into someone getting off, you just don't.
This isn't the case in my experience. For as long as I've been travelling by bus people have waited for alighting passengers to get off before boarding. Quite often a bus door wasn't wide enough to allow two opposing passenger streams anyway. It's basic manners and drivers will ask people to hold on if people try to board before others have alighted.

I'm not even 50, physically active, calves like Adonis, and even I no longer trust my knees to hold up to the sort of stresses and strains involved in getting off a moving bus.
I'm the wrong side of 50 and my knees are perfectly able to cope. People who are unsteady on their feet will certainly have issues, but I think you're exaggerating the forces involved here!
 

johncrossley

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"insist" – how so? Do the drivers refuse to let you get off if you stood up before the bus stopped?
Sure, they have signs up suggesting you should remain seated until the bus has stopped, but lots of people do stand up early and I've never heard a driver so much as tut at them for it.

I haven't experienced it myself, but there have been several posts about it.
 

Falcon1200

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I frequently travel by bus in Oxford, where dwell times can be extended thanks to the number of people who get on the wrong bus, or don't know how to pay, and then fiddle around trying to pay; Not helped at all by the number of tourists and students who, understandably, are not familiar with the system. The only obvious remedy would seem to be dual-door vehicles, so that passengers could at least board and start fiddling about immediately, rather than having to wait until everyone has got off. However @TheGrandWazoo has explained well why such vehicles are not practical (although I do remember when we had lovely dual-door buses in Oxford).

Given that there have been accidents, including fatalities, involving people falling down bus stairs, the instruction to remain seated until the bus stops is understandable, although adding of course to dwell times. Personally I stand up and wait at the top of the stairs, given the stop-start nature (especially in Oxford) descending the stairs of a moving bus is fraught with danger.
 

johncrossley

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The only obvious remedy would seem to be dual-door vehicles

I do remember when we had lovely dual-door buses in Oxford

Dual-door vehicles are *obvious* and they were *lovely* when they existed before. Thames Transit even had dual-door minibuses in the early 90s.

A few years ago, I checked with the international audience whether there was a debate about dual door buses outside the UK and it seemed not. This seems to be largely a quirky British thing.

 

martin butler

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Would it be easier if busses just went to card only, most of us have internet, and bank accounts, or some payment app, to charge up credit, or to buy a period ticket, as is already done, I have a bus pass, now, so I just scan in,
 

Polarbear

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A key issue for me is that bus drivers are frequently asked a multitude of questions by customers, less familiar with routes/fares. This comes about though the withdrawal of information offices operated by the bus companies.

The logic of closing info centres (other than cost), is that information is available on line. However, despite the plethora of mobile phone use for entertainment & social purposes, there are many who don’t use said device to find out information for their bus journey before getting to a stop & asking the driver a slew of questions.

Only takes one individual to stuff up an on time departure, no matter how efficiently everyone else in onboarded.
 

TheGrandWazoo

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A few local observations in Brighton & Hove which has the highest bus use per head outside London. Buses are here are busy throughout the day, most high frequency cross city routes use two door buses which have undoubtedly helped to improve dwell times, while longer routes to Tunbridge Wells and Eastbourne have recently been upgraded with single door buses which are clearly more appropriate. It really does depend on the nature of the route and whether it carries a high proportion of short distance passengers. An unusual feature on Brighton & Hove buses is that the upper deck often fills first, even on city services, perhaps because there is a high student or ex student population and by adults with young children who like going upstairs.
It is really good that you mention Brighton. They do have dual door buses for the city routes (though they still have a few single door examples as a result of having to find homes for vehicles cascaded from Coasters).

However, Brighton also has extensive bus priority. What that means is the issue of dwell times becomes more important as an overall factor behind service reliability and speed.
 

Oxfordblues

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I remember 50 years ago waiting for a bus with a pocketful of small change wondering if I had the right combination of coins to buy a ticket as the buses were now "Exact Change Only" and there was no way of knowing how much the fares were. The Corporation Transport Department had recently increased the fares so they were now odd amounts like 23p and 37p, plus they'd gone over to "One Man Operation" (female bus drivers hadn't yet been invented!) so at each stop there were lengthy negotiations involving pieces of metal and bits of paper. On this occasion I didn't have the right change and offered the driver a 50p coin just to get on our way. He refused and I had to walk!
 

PeterC

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A key issue for me is that bus drivers are frequently asked a multitude of questions by customers, less familiar with routes/fares. This comes about though the withdrawal of information offices operated by the bus companies.

The logic of closing info centres (other than cost), is that information is available on line. However, despite the plethora of mobile phone use for entertainment & social purposes, there are many who don’t use said device to find out information for their bus journey before getting to a stop & asking the driver a slew of questions.

Only takes one individual to stuff up an on time departure, no matter how efficiently everyone else in onboarded.
I think that a lot of people don't really know how to find unfamiliar things on their phone / tablet. From queries on Tripadvisor it's obvious that many have never noticed the bus stop symbol on Google maps
 

BuhSnarf

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I think that a lot of people don't really know how to find unfamiliar things on their phone / tablet. From queries on Tripadvisor it's obvious that many have never noticed the bus stop symbol on Google maps
Certainly what I've found in my experience is (in all walks of life) that whilst the information may be avaialble on line they like to ask "someone who works there" as they'll get the "right answer" that way.

My 19yo daughter has reguarly called me to ask about transport related questions even though shes very proficient finding out things online, but she thinks that if I tell her it carries more weight than looking online.
 

Forty29

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Back to standing up before the bus stop, yesterday l was travelling on the 850 from Wargrave to Reading. The driver was being so heavy on the brakes that if you did you would certainly be flung off your feet, stopping as late as possible. Same with pulling away from stops. Spent dwell time at several stops so certainly not behind time. Just extra operational wear and tear on the bus.
 

GusB

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Dual-door vehicles are *obvious* and they were *lovely* when they existed before. Thames Transit even had dual-door minibuses in the early 90s.

A few years ago, I checked with the international audience whether there was a debate about dual door buses outside the UK and it seemed not. This seems to be largely a quirky British thing.

While dual doors were more prevalent in the past, the way the industry was structured was completely different. Up until privatisation there was a clear distinction between urban and non-urban operators. An operator who bought dual-door vehicles would expect to retain those buses until the end of their useful lives, whereupon they'd usually be sold for scrap or picked up by independent operators for school contracts and the like. There was no option to cascade them elsewhere in the business and the cost of conversion to single door would be borne by the purchaser, if they bothered to convert them at. You also have to remember that bus companies weren't paying full price for new buses, having up to 50% of the cost covered by the bus grant.

These days there's not the same demarcation between urban and non-urban companies and operators expect to be able to use vehicles on a variety of routes, some of which will have no need for dual-door buses. As most companies are part of bigger groups, there's also the possibility of buses being swapped around to meet demand elsewhere in the country.

Dual-door vehicles, while desirable in urban areas, aren't quite the *obvious* solution that you say they are.
 

johncrossley

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While dual doors were more prevalent in the past, the way the industry was structured was completely different. Up until privatisation there was a clear distinction between urban and non-urban operators. An operator who bought dual-door vehicles would expect to retain those buses until the end of their useful lives, whereupon they'd usually be sold for scrap or picked up by independent operators for school contracts and the like. There was no option to cascade them elsewhere in the business and the cost of conversion to single door would be borne by the purchaser, if they bothered to convert them at. You also have to remember that bus companies weren't paying full price for new buses, having up to 50% of the cost covered by the bus grant.

These days there's not the same demarcation between urban and non-urban companies and operators expect to be able to use vehicles on a variety of routes, some of which will have no need for dual-door buses. As most companies are part of bigger groups, there's also the possibility of buses being swapped around to meet demand elsewhere in the country.

Dual-door vehicles, while desirable in urban areas, aren't quite the *obvious* solution that you say they are.

Dual-door vehicles don't need to be converted. When dual-door buses move on in other countries they continue as dual-door in their second and subsequent lives. If you read the attached thread you can see that people outside the UK don't understand this fetish for single door. If anything, the debate is whether to have more than two doors, or just two. Having just one is simply not up for consideration.

Single door for big city operation has simply become a British tradition. The big cities outside London generally decided to go for single door before deregulation and that has simply stuck. Even Scotland, which is supposed to be independently minded, blindly follows the same tradition in its big cities. The pre-deregulation operators were even more cavalier about dwell times than today's private companies. As mentioned earlier, cash fares were in odd pence, meaning that change needed to be given out constantly. Even back then, continental operators had already established comprehensive pre-paid ticketing systems which discouraged most people from buying tickets from the driver.

The Greater Manchester Bee Network has bizarrely introduced vast numbers of single door buses despite no longer being constrained by deregulation. Greater Manchester also had single door buses before deregulation. This shows that the public sector can be as incompetent as the so called "bus barons".
 

TheGrandWazoo

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Dual-door vehicles don't need to be converted. When dual-door buses move on in other countries they continue as dual-door in their second and subsequent lives. If you read the attached thread you can see that people outside the UK don't understand this fetish for single door. If anything, the debate is whether to have more than two doors, or just two. Having just one is simply not up for consideration.

Single door for big city operation has simply become a British tradition. The big cities outside London generally decided to go for single door before deregulation and that has simply stuck. Even Scotland, which is supposed to be independently minded, blindly follows the same tradition in its big cities. The pre-deregulation operators were even more cavalier about dwell times than today's private companies. As mentioned earlier, cash fares were in odd pence, meaning that change needed to be given out constantly. Even back then, continental operators had already established comprehensive pre-paid ticketing systems which discouraged most people from buying tickets from the driver.

The Greater Manchester Bee Network has bizarrely introduced vast numbers of single door buses despite no longer being constrained by deregulation. Greater Manchester also had single door buses before deregulation. This shows that the public sector can be as incompetent as the so called "bus barons".
Perhaps Greater Manchester has evaluated that given the cost of modifying bus stops and other infrastructure, perhaps dual door buses are not the way forward? Places like Wigan and Stockport bus stations would be difficult to remodel to accommodate dual door.

You are right to point out that most vehicles have been single door since the 1970s for provincial operations and even in the major cities/conurbations, single door was adopted well before deregulation. Whilst South Yorkshire went single door in the early 1980s, Greater Manchester, Merseyside and West Midlands went in the early 1970s. That was simply because they decided that capacity was needed (as driver shortages meant they needed to be as efficient as possible) and exact fare operation/pushing of travelcards meant that passenger dwell times were fairly quick anyway. So as infrastructure was built and rebuilt (away from rear loading halfcabs into a brave new world), it tended to be for single door vehicles.

And another thought... I've travelled extensively in Europe (and globally) on buses. There are quite a few places where, quite frankly, they have them but the passenger flows just don't justify them. Here's an extreme example though from Pisa...

1785078003016.png
 

GusB

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Dual-door vehicles don't need to be converted. When dual-door buses move on in other countries they continue as dual-door in their second and subsequent lives.
Those doors will never be needed in their second or subsequent lives, let alone be used. If they're kept in place they still need to maintained, costing time and money. In the meantime you have wasted space that could be occupied with more seating. As it is, the requirement to have wheelchair spaces reduces the seating capacity and the space occupied by a second door reduces this even further.

I live along an out-and-back route that serves a few villages. Heading into town it's mostly passengers boarding, while on the outward journey those people are getting off; there isn't much passenger traffic between the villages so any conflict between boarding and alighting passengers is negligible. The only point along the entire route where a second doorway would be vaguely useful is at the bus station where everyone alights, but it's a drive-in/reverse-out situation so a centre exit couldn't be used anyway. The buses can get quite full in the morning and afternoon peaks, so the extra seating is far more valuable than a second door that's as useful as the proverbial chocolate teapot.

If you read the attached thread you can see that people outside the UK don't understand this fetish for single door. If anything, the debate is whether to have more than two doors, or just two. Having just one is simply not up for consideration.
I'd rather not, thanks. If there's a specific point in that thread that you wish to draw my attention to, please quote it here. To be honest, I'm not really concerned with how they do things in other countries because I don't use buses there. Having one door is perfectly adequate for many bus services here and the idea that there should be a third is laughable, except maybe in certain special circumstances.

Single door for big city operation has simply become a British tradition. The big cities outside London generally decided to go for single door before deregulation and that has simply stuck. Even Scotland, which is supposed to be independently minded, blindly follows the same tradition in its big cities. The pre-deregulation operators were even more cavalier about dwell times than today's private companies. As mentioned earlier, cash fares were in odd pence, meaning that change needed to be given out constantly. Even back then, continental operators had already established comprehensive pre-paid ticketing systems which discouraged most people from buying tickets from the driver.
You keep talking about big cities when not everyone lives and uses buses in big cities. What's good for a city operation isn't necessarily good for interurban or rural operations. I'd also disagree that single-door was phased out before deregulation. Of the four Scottish municipal operators, Grampian, Lothian and Tayside retained dual-door operation for a considerable time afterwards; Glasgow/Strathclyde stopped in the late 70s, I believe.

I'm not against having dual-doors in urban environments - quite the opposite, in fact. I've lived in Aberdeen and Edinburgh and the fastest boarding I've seen was on dual-door buses with exact fare policies. However, that was in the days before accessibility legislation meant reduced seating capacity; perhaps it's not so bad on a double-decker where there's plenty of seating upstairs, but it's definitely a problem where single-deckers are used, particularly shorter ones. The photo in @TheGrandWazoo's post above illustrates how silly a second door is on a short vehicle.
 

Falcon1200

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Not boarding or alighting times, but something I see all the time, and which increases dwell times, is the reluctance of many motorists to allow a bus, indicating, to pull away from a stop; Often car after car overtakes the bus. IMHO the Highway Code should make this a specific offence.
 

BuhSnarf

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The Leicester hop! bus is a 9m bus with dual doors, which does on the face of it feel silly as it means there's only 21 seats but this is a service where I'd agree dual doors does work.

But the rest of services within Leicester single door has worked for many years absolutely fine and continues to do so. It feels like some people's own personal agendas are making the dwell time a bigger issue than it is, either because maybe their local route(s) have issues with dwell or because they have some other vested interest.
 

TheGrandWazoo

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Not boarding or alighting times, but something I see all the time, and which increases dwell times, is the reluctance of many motorists to allow a bus, indicating, to pull away from a stop; Often car after car overtakes the bus. IMHO the Highway Code should make this a specific offence.
Rule 223 of the Highway Code says that buses should be let out.

The practicalities of enforcing it... It is probably impossible to do. It's a bit like smoking in a car with a child (i.e. someone under 18) - it was made illegal but from an FOI request, Devon and Cornwall police had not issued a fixed penalty since it became law.
 

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