despley12
New Member
I take the train to London every week for past 3 years and always purchase a full fare without railcard as I don’t have one. I made the honest mistake of purchasing a ticket with railcard added as I simply did not see it was added in the trainline app. The guard flagged this and said he would have to report. SWT sent me letter asking for the reason which I replied and said it was honest mistake and I have full fare ticket evidence going back 3 years so it was clearly an honest mistake. They wrote back saying they have decided to fine me £290 or a court summons. I want to go to court as surely this would be seen as unfair, I purchased a ticket so had the right to travel, it was just the wrong type that I never have done before. I’m not trying to evade buying a ticket or acting deceptively. Any advice would be welcome
Thanks
Thanks