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Expired Railcard GWR email

talha

Member
Joined
22 Jun 2026
Messages
5
Location
london
Hi, i was travelling on a journey to london. But my railcard was expired (16-25) and a revenue inspector stopped me and in a moment of panic i told him i forgot it at home and gave my correct details. Noe i have received a settlement email from them, however i feel like the amount is very high. As i was flagged for that journey only which was a short journey.

Please advice if i should pay it up or appeal it or anything
 

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SECR 65

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2 Apr 2026
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East Sussex
Welcome to the forum,

What date did the incident occur on? GWR have up to 6 months from then if they wish to prosecute you.

If less than 6 months, I would suggest taking the offer. It's best to do everything in your power to avoid court.

What stations was your actual journey to and from? Someone will be able to find the anytime single fare, which will have been used to calculate this offer. There will also be an admin fee added.

Have you made any other journeys since your railcard expired? It is possible they have looked into these, as well.
 

talha

Member
Joined
22 Jun 2026
Messages
5
Location
london
Welcome to the forum,

What date did the incident occur on? GWR have up to 6 months from then if they wish to prosecute you.

If less than 6 months, I would suggest taking the offer. It's best to do everything in your power to avoid court.

What stations was your actual journey to and from? Someone will be able to find the anytime single fare, which will have been used to calculate this offer. There will also be an admin fee added.

Have you made any other journeys since your railcard expired? It is possible they have looked into these, as well.
It was from lemington to london paddington and it happened few days ago
 
Last edited:

SECR 65

Member
Joined
2 Apr 2026
Messages
712
Location
East Sussex
Yes - looks like the anytime single from Leamington Spa to London Paddington is £89. That would mean an admin fee of £199 - which seems much steeper than usual.

Was this a return ticket? Have they charged 2x89=£178? That would be £110 admin fee which seems much more in line with what we typically see.
 

Watershed

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It was from lemington to london paddington and i did make a few journeys but those are not mentioned here and it happened few days ago
Unfortunately GWR effectively have you 'bang to rights' here. They can prosecute you for travelling without a valid ticket. It doesn't matter that you didn't realise your Railcard was expired; the fact that it was expired meant it was no longer valid and in turn, your ticket was not valid. As such, I would suggest that accepting a settlement with GWR is likely to be cheaper than being prosecuted and convicted, which is the likely alternative.

Does the letter have any attachments or anything else that would explain how they have arrived at their figure? I can only presume that you were you travelling on a return ticket, as an Anytime Return routed "Any Permitted" from Leamington Spa to London Terminals is £178. That plus an assumed £110 for their costs would equal £288. But that would not match their stated calculation method, of charging the difference to this fare - and you do state that you held an (otherwise) valid ticket.

In any case, since you travelled to Paddington, the appropriate undiscounted fare would be the £143.50 Anytime Return routed "via Banbury". Charging the difference to that would already shave a fair bit off the cost. I think it would be reasonable to politely ask GWR to consider reducing their settlement cost to the difference from the fare you actually paid, to £143.50. Based on their stated methodology you would hope they would agree to this.

Condition 9 of the National Rail Conditions of Travel does state that an operator can recover "its costs of this follow up (including claim or prosecution costs) from you ... costs claimed will not exceed the actual costs of such follow up steps taken", though the degree to which this is enforceable is questionable. I think it is worth considering whether paying the settlement now to avoid losing the opportunity of settling before Court, but subsequently challenging GWR as to how £110 (a conveniently round figure) represents their "actual costs" given that this would appear to be a very simple case.
 

talha

Member
Joined
22 Jun 2026
Messages
5
Location
london
Ot wasnt anytime single fare it was 42 pounds ticket which was overly expensive anyways usually i buy it for 26 pounds. Oroginal price was 52

== Doublepost prevention - post automatically merged: ==

And the RAEVNEUE INSPECTOR who checked was very intimidating and very rude as well, as of he was adamant on dragging me even tho i gave him all details. So may be he wrote something up

== Doublepost prevention - post automatically merged: ==

Unfortunately GWR effectively have you 'bang to rights' here. They can prosecute you for travelling without a valid ticket. It doesn't matter that you didn't realise your Railcard was expired; the fact that it was expired meant it was no longer valid and in turn, your ticket was not valid. As such, I would suggest that accepting a settlement with GWR is likely to be cheaper than being prosecuted and convicted, which is the likely alternative.

Does the letter have any attachments or anything else that would explain how they have arrived at their figure? I can only presume that you were you travelling on a return ticket, as an Anytime Return routed "Any Permitted" from Leamington Spa to London Terminals is £178. That plus an assumed £110 for their costs would equal £288. But that would not match their stated calculation method, of charging the difference to this fare - and you do state that you held an (otherwise) valid ticket.

In any case, since you travelled to Paddington, the appropriate undiscounted fare would be the £143.50 Anytime Return routed "via Banbury". Charging the difference to that would already shave a fair bit off the cost. I think it would be reasonable to politely ask GWR to consider reducing their settlement cost to the difference from the fare you actually paid, to £143.50. Based on their stated methodology you would hope they would agree to this.

Condition 9 of the National Rail Conditions of Travel does state that an operator can recover "its costs of this follow up (including claim or prosecution costs) from you ... costs claimed will not exceed the actual costs of such follow up steps taken", though the degree to which this is enforceable is questionable. I think it is worth considering whether paying the settlement now to avoid losing the opportunity of settling before Court, but subsequently challenging GWR as to how £110 (a conveniently round figure) represents their "actual costs" given that this would appear to be a very simple case.
Thank you for explaining. This actually makes more sense and i can see what i can do
 

Watershed

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Ot wasnt anytime single fare it was 42 pounds ticket which was overly expensive anyways usually i buy it for 26 pounds. Oroginal price was 52
It sounds like you bought an Off-Peak Return routed "via Banbury" for £42.35.

The fare of £26.60 which you usually pay is a Super Off-Peak Return. This ticket has significant time restrictions on weekdays - you can't arrive in London before 11:30, or depart before 08:30 or between 16:00-19:00. There are slightly different restrictions at Reading if you change there.

I presume you were travelling during those times, which is why you would have been sold an Off-Peak Return with fewer restrictions, which would be valid for that time.

I'm not sure what fare would have had an original price of £52. Could you explain what you're referring to here?

And the RAEVNEUE INSPECTOR who checked was very intimidating and very rude as well, as of he was adamant on dragging me even tho i gave him all details. So may be he wrote something up
We do often hear people saying that revenue inspection staff are rude or indimidating, although the staff member might see it a little differently. Unfortunately regardless of whether they were rude or not, that doesn't really change your situation. You can make a complaint about it separately, but I don't think it would be likely to lead to anything as companies like GWR are likely to hear such complaints frequently and regard conflict as inherent in any revenue protection activity.

Thank you for explaining. This actually makes more sense and i can see what i can do
No problem, feel free to share a draft response if you'd like feedback before sending it to GWR.
 

talha

Member
Joined
22 Jun 2026
Messages
5
Location
london
Just to be clear after checking my tickets they are super off peak anytime travel with only permitted station on the ticket whivh would be london paddington and lemington spa.
 

Watershed

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Just to be clear after checking my tickets they are super off peak anytime travel with only permitted station on the ticket whivh would be london paddington and lemington spa.
Can you upload a picture of your ticket, with any barcode or reference numbers redacted? It's a bit confusing trying to work out exactly what ticket you held and therefore what should be deducted.
 

talha

Member
Joined
22 Jun 2026
Messages
5
Location
london
Ok so i checked again. Off peak return via banbury and i changed at reading when coming back to london
 

Gloster

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Up the creek
Does this mean that you travelled from London to Leamington on the Outward portion of the ticket and were travelling back to London on the Return portion of the ticket when you were stopped? If that is correct then was your Railcard still valid when you made the outward journey? If it was already expired when you made the Outward journey, it may be that GWR are charging you for both legs of the journey. Even though you weren’t stopped on the Outward journey they can do this if they are satisfied that you used a railcard price ticket when the railcard was expired.

I trust that I have interpreted things correctly.
 

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