Yes I think people who have never had much contact with the Jobcentre get a real culture shock when they rock up having been made unemployed and found out that what it actually does is verify you're ticking the right boxes so that you payment can go ahead this month or if you need to be referred for a sanction.
There might be a little bit of a chat about finding jobs and your CV but if you need actual support finding a job (and as you say forget about finding a career, that's for the birds) then you'll be sent onto outsourced (there's more money leaking out to the private sector at great expense again) training programmes of little provable value or, even worse, put on something like Restart which hasn't been wholly unsuccessful but seems to be very very lumpy (some areas it works well, other it doesn't) again provided by private contractors (like Serco).
If you wanted to really try and target reducing the number of people who are capable of at least some work but are stuck on Universal Credit you'd redesign the Jobcentre from the ground-up. But that's difficult so instead punishment beatings will continue until nothing changes because the punishment beatings have been ongoing for at least a decade and a half now and nothing has improved.
