Fact is that these financial figures are just a management tool, to feature in business reports. They are not hard cash. If a train arrives 5 minutes late, even if it delays another one which arrives 5 minutes late as well, there is very little, maybe none, actual cash that changes hands or impacts on the financial Profit & Loss report of income and expenditure at the end of the year for the owners. Of course, sometimes there is. Sometimes you have to pay overtime, etc. But not always.It doesn’t cost that, but it’s charged at that
I've sometimes wondered where the costs of all the Delay Attribution staff are charged to
. Are they just taken as an overhead, the cost of doing business, or are they also minutely analysed, salaries, office costs, etc, and then recharged to the delays?