By the same token, we shouldn't overestimating the potential market either. Pickering is a small, and affluent, market town. The villages in between are Thornton le Dale (already served by the 840), Snainton and Ebberston - there's not that many chimney pots on that route until you reach East Ayton and Scarborough 'burbs. Thirsk to York is a similar distance - Thirsk and Sowerby (as they're one place really) is a bit larger than Pickering but the real difference is places like Easingwold and Skelton can help push up patronage to sustain an hourly frequency.
In summer, there will be an uptick in patronage but this time of year, it's pretty thin at times and many of those are Twirly pass holders for which North Yorkshire Council pays a derisory amount.
Villages along the A170 from Irton to Pickering (inclusive) have a population of about 15k, and then about a further 7.5k in villages from Middleton along to Helmsley (inclusive), making about 22.5k people living along the route of the 28
beyond Seamer. That compares favourably with the A19 corridor, which has about 21.5k people living in towns and villages from Skelton along to Thirsk and Sowerby, which gets an hourly service
plus additional journeys on the 29 (to Skelton), 31X (to Easingwold) and 80 (to Shipton) and other journeys to Easingwold along the B1363 corridor on the 40, and then there's a regular train service from Thirsk to York on top.
Sure, Scarborough may not have the same potential as a traffic destination compared to York, but the 28 has more potential for outbound tourist traffic, ie people travelling
from Scarborough to Pickering and Helmsley, whereas a lot fewer people will be travelling out
from York to Easingwold and Thirsk.
Up until 2022, buses between Scarborough and Helmsley had been on average every 75 minutes (but irregular) up to every hour – dropping down to only every 2 hours is a significant cut on a long-standing route.