Hello, I've received my letter from an incident back in January where I deliberately fare evaded, which I genuinely regret and will not repeat.
I'm already 9 days into the 14-day reply period, since the address it was sent to is not my actual home address so it took a week for the family I have living there to send me a photo of the letter. I still do not have the physical letter, is it okay to just send a reply on a standalone printed piece of paper, rather then sending them back their own letter with the space for a response filled in?
Letter I received is attached, and see below my draft reply. Let me know if this looks okay or if there's anything I can word better or have left out. Many thanks in advance for your help.
View attachment 203175View attachment 203176
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Dear Sir/Madam,
Reference: GTRXXX
Thank you for the opportunity to respond to your letter dated 17th April 2026.
I am writing to offer my sincere apologies for the incident on XX January 2026, where I did not have a valid ticket for my journey. I accept that I did not hold a valid ticket for the journey I intended to make, travelling from Royston to London King’s Cross.
Before boarding the train I arrived at the station at the entrance which has no ticket barrier, and entered the platform. I do not regularly use this line, and in my poor judgement I did not believe it was likely there would be inspectors on the train. When approached on the train by the inspector, I panicked and purchased a ticket on my phone and offered it to the inspector, knowing this was deceitful and I needed to have had a ticket before boarding the train.
I take full responsibility for this, and I am deeply embarrassed about my decision. I was foolish and short-sighted, and I deeply regret my actions. Upon reflecting on the incident, I have a clear understanding of the problems fare evasion causes for the railway, its staff, and other passengers who pay their way. I know that the revenue from fares is used to provide rail services and maintain infrastructure, and so my decision to avoid paying was both unfair on fare-paying passengers, and has an impact on the railways as a whole. As soon as I was caught by the inspector, I cooperated fully with the questions, admitted my error, and provided my identification. I have learned from my mistake, and I am absolutely certain it will not happen again.
I would be extremely grateful if you would consider allowing me to resolve this matter by way of an out-of-court settlement. I am more than willing to pay the full fare for my journey plus with any administrative costs incurred in dealing with my case. Please accept these sincere apologies for my actions, and thank you for your time and consideration.
NB: The address your letter was sent to (which was the address on the identification I provided) is no longer where I reside, so any further communication would be best sent to my current address as follows:
XXX
XXX
Yours faithfully,
XXX