We did the KWVR Elf Express last year and it was excellent, the kids absolutely loved it. Although it was busy Santa really made a fuss with them and they got a great present. We’re giving the Lakeside and Haverthwaite a go this year just as it’s nearer home if the weather’s bad, but this very looks good too, especially having a whole compartment per family.
We did the Polar Express a couple of years ago (won’t say where) and found it a bit disappointing to be honest. It was incredibly busy and although a very slick operation it seemed a bit impersonal and commercialised compared to some of the other traditional Santa Specials we’ve done. I’d say the theme is more suited to slightly older children rather than little ones, as it’s all based around the doubt whether the big man is real or not. Plus all they get as a present is a small bell, which I get fits in with the story but most kids prefer a toy I think!