WesternLancer
Veteran Member
- Joined
- 12 Apr 2019
- Messages
- 15,195
Just means that they are still investigating things in my opinion.They sent this a week ago … nothing since what does that even mean ? I’m thinking maybe it has to do with my valid railcard that they’re trying to get proof for but I don’t know !
Most likely wating for ticket purchase records from Trainline or somewhere like that where you have bought tickets from and trying to work out which ones they think were not legitimate fares.
You'll just have to wait a bit longer to see what they say to you.
It does mean that they have not forgotten about you, or lost your earlier reply however.
