don’t recall it being a mess before mid 2010s, I think you’re underestimating SE London commuters understanding, it’s a mess now because SE are running the suburban network into the ground and are losing passengers.
he issue isn’t about whether south east london commuters understand their journeys – obviously they do. the problem is the system itself is only really designed around that one use case: people going into central london in the morning and back out again at night. it doesn’t work well as an urban transport network for all the other types of journeys people want to make.
the south london lines actually have the bones of a metro – lots of stations, short gaps between stops, and lines covering a big chunk of the city – but they’re run like regional railways. the stopping patterns are messy, the service intervals are too long, and the connections don’t join up properly. it’s fine if you do the same route every day, but for anything else it’s confusing and uninviting.
if you try something simple like going from brixton to lewisham or tulse hill to greenwich, it’s way harder than it should be. trains are infrequent, interchanges are awkward, and the whole setup feels built for the 9-to-5 crowd, not for people who just want to move around south london easily.
the overground showed what happens when you fix that. the east and north london lines were once just as tangled and underused, but when they were simplified, joined up and given reliable all-day frequencies, they suddenly became proper urban routes that people used for all kinds of trips. that’s what south london needs.
nobody’s saying the dartford lines should run 36 trains an hour like the victoria line – that’s missing the point. it’s about changing the
purpose of the network: stop treating it as a suburban commuter system and start running it as a high-frequency, easy-to-understand metro network. make the routes simpler, increase base frequencies between key hubs, improve interchanges, and keep consistent patterns all day.
that’s how you turn it from a confusing commuter tangle into something people can actually use flexibly across the day, not just to get to work.