Long story short a local Hospice I have supported of late I went their route for the free will writing months (Sept & Oct) which in reality isn’t free as you donate to the Hospice their set fee which including admin cost was £268, once payment made they send you three local solicitors who have signed up (two not so local)
I have called all three to be told all slots gone with one saying “you should have checked before paying” but unless you paid you couldn’t get the three suggested solicitors who had agreed with the Hospice their services.
Other charities have this ‘offer’ & I am sure potential clients have at times encountered the same issue. I have now emailed the admin dept at the Hospice to see what is what.