• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Discussion About Whether Fare Evasion Should be Decriminalised

Status
Not open for further replies.

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
18,143
We are seeing a lot of cases now where Penalty Fares are being issued and then, afterwards, the prosecution team are doing a sweep of the recipient's online purchase history and seeking larger settlements for other travel. So they are already having two bites of the cherry.
Under the current legal framework there isn't much that a TOC can do with anyone who ignores such correspondence, as is often advised om here.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Tetchytyke

Veteran Member
Joined
12 Sep 2013
Messages
17,599
Location
Isle of Man
Under the current legal framework there isn't much that a TOC can do with anyone who ignores such correspondence, as is often advised om here.
It's hard to prove beyond reasonable doubt that someone travelled after the event. It is by no means impossible if you ask the correct questions, but it is not easy. The advice to ignore correspondence is simply advising someone that they have a right to not incriminate themselves.

They can rescind the Penalty Fare and issue criminal proceedings for a specific incident, though. So there would be no issue with on-board staff issuing a Penalty Fare and the back office picking it up later if, for instance, the recipient is on their tenth Penalty Fare of the year.
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
18,143
Is it? If you know the time and date they usually get the train you can check CCTV (assuming it hasn't been deleted yet)
That's very time consuming. Bear in mind TOC typically have thousands of cases under investigation at any one time. CCTV will normally only be kept for a maximum of 31 days so it's unlikely to be available once initial letters have been sent and replied to.
 

35B

Established Member
Joined
19 Dec 2011
Messages
5,486
Could someone remind us what the enforcement regime in Scotland is. And how Scotland compares with England for the level of ticketless travel.
 

styles

Established Member
Joined
7 Dec 2014
Messages
4,910
Location
Gwynedd
It's the other way around if anything. Credit checks are cheaper and take a matter of seconds.
I've only ever had credit checks for jobs in finance or where a government security clearance/vetting has been needed.

Can't imagine most employers justifying them.
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
29,502
Location
LBK
Is it? If you know the time and date they usually get the train you can check CCTV (assuming it hasn't been deleted yet)
And then what? Arrest them to prove it is the same person? In the majority of cases the train company doesn't know what the offender looks like beyond a vague description.
 

Alex C.

Member
Joined
7 Jan 2014
Messages
251
the benefit of a civil claim is that you can defend it and if the judge disagrees then you pay your CCJ and there’s no long term impact. There is no such option with criminal proceedings, if you are wrong you’ll have a criminal record - and if a TOC ever wrongly threatened to prosecute me, it is very likely I’d pay instead of argue for that simple reason.
 

styles

Established Member
Joined
7 Dec 2014
Messages
4,910
Location
Gwynedd
Could someone remind us what the enforcement regime in Scotland is. And how Scotland compares with England for the level of ticketless travel.
In theory it's the same legislation, but it is ridiculously more difficult to bring a private prosecution, so in effect they just don't happen.

ScotRail doesn't have a penalty fare scheme. Instead they have very frequent ticket checks in my experience, and either sell a non discounted fare on the train, or issue an unpaid fare notice.

They do pursue things through civil means.

Just before Christmas they announced investment in extra revenue protection staff etc: https://www.scotrail.co.uk/about-scotrail/news/scotrail-clamps-down-ticket-fraud
 

35B

Established Member
Joined
19 Dec 2011
Messages
5,486
In theory it's the same legislation, but it is ridiculously more difficult to bring a private prosecution, so in effect they just don't happen.

ScotRail doesn't have a penalty fare scheme. Instead they have very frequent ticket checks in my experience, and either sell a non discounted fare on the train, or issue an unpaid fare notice.

They do pursue things through civil means.

Just before Christmas they announced investment in extra revenue protection staff etc: https://www.scotrail.co.uk/about-scotrail/news/scotrail-clamps-down-ticket-fraud
Thank you. That leads to part 2 of my question - the relative level of ticketless travel.

I'm curious because, in all this debate about Penalty Fares and the woes of criminal and civil proceedings, we have a very clear comparison point.
 

davp

Member
Joined
5 Jun 2015
Messages
170
ScotRail doesn't have a penalty fare scheme. Instead they have very frequent ticket checks in my experience, and either sell a non discounted fare on the train, or issue an unpaid fare notice.
In my experience it's variable, and it's often along the lines of "does anyone need a ticket?". There are sometimes full ticket checks done on leaving barriered terminal stations, which I have never quite understood. Some staff are clearly looking out for people joining at unbarriered stations and passing through during the journey, but I've also travelled many times from Livingston to the other side of Glasgow without seeing someone come through. I've never witnessed an undiscounted ticket sold outside of peak times, nor seen a UFN issued.

I do wonder if fare evasion is any worse than in England and Wales, if it isn't then that would be interesting. I much prefer the more relaxed approach in Scotland, but it would be good to know what impact it has.

There are busy stations unbarriered that seem a bit baffling - for example Edinburgh Park is barriered with 0.5m passengers, Edinburgh Gateway with 0.25m and Livingston North unbarriered with 1m. Very unusual to see a revenue check at the station even in peak hours. Feels like they're missing low hanging fruit.

There's talk of a minimum fare system being introduced. We have something like it on the tram in Edinburgh - the standard fare is £10 if you don't buy before you board (compared to £2.20 for most journeys), and I don't think I've ever seen one issued. But there are conductors on every tram and tickets are always checked. Seems to work for them, but ScotRail need more revenue staff if they are going to do this.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,557
Location
"Marston Vale mafia"
In theory it's the same legislation, but it is ridiculously more difficult to bring a private prosecution, so in effect they just don't happen.

Sensibly more difficult :)

Fundamentally private prosecutions allow both extortion and the bringing of prosecutions that are not tested by the CPS as being in the public interest. They are therefore a bad thing.
 

Richardr

Member
Joined
2 Jun 2009
Messages
645
If someone travels once before 10:00 (or whatever) on a railcard that isn't valid with a given ticket, then there's no reason why they shouldn't be sold a new full price ticket along with a 0 penalty fare, which acts as a warning to the person that the next time will be a monetary penalty.
Isn't that an issue for a couple of reasons. Firstly the wording has to be "caught once" rather than "travels once". No one knows whether someone caught in a ticket inspection has made a one off mistake or is a repeat offender. Secondly, how does the monetary penalty work? I assume you mean that anyone who is caught once will still be reported to a central database so that if they are caught a second time they will pay a monetary penalty.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,557
Location
"Marston Vale mafia"
Isn't that an issue for a couple of reasons. Firstly the wording has to be "caught once" rather than "travels once". No one knows whether someone caught in a ticket inspection has made a one off mistake or is a repeat offender. Secondly, how does the monetary penalty work? I assume you mean that anyone who is caught once will still be reported to a central database so that if they are caught a second time they will pay a monetary penalty.

Like with forgotten Railcards the idea of the first offence within a rolling 12 month period just meaning a new ticket, the second being £100 discounted to £50 for prompt payment, and any further ones being £100 with no discount, plus the fare, seems reasonable to me. A condition of any of the discounts would be the provision of correct details; failure to do so or the provision of false details would make it go straight to £100.
 

Starmill

Veteran Member
Joined
18 May 2012
Messages
27,289
Location
Bolton
I would like to see more manual ticket checking before boarding. This would set the expectation correctly that you can't use being late as an excuse. It is also much easier to stop people getting in than throw them off later.

Clearly this can't work everywhere at every station. But it could be used more than it is. Ironically the much maligned Avanti West Coast at Euston is one of the few places where it is often done.

SNCF do this regularly by blocking off the platform before a long-haul train arrives, checking everyone who's milling around and then having a queue to enter the platform where tickets can be scanned They then remove the barriers after the train has safely departed and free access to the platform for the next local train is given.

== Doublepost prevention - post automatically merged: ==

There are busy stations unbarriered that seem a bit baffling - for example Edinburgh Park is barriered with 0.5m passengers, Edinburgh Gateway with 0.25m and Livingston North unbarriered with 1m. Very unusual to see a revenue check at the station even in peak hours. Feels like they're missing low hanging fruit.
I would guess nearly everyone from Livvy North is going to somewhere gated at the other end.

However, you're right there are some obvious holes. Paisley Gilmour Street and Kirkcaldy are local destinations and probably should have been gated. Livingston is a bit more awkward with two stations neither of which is perhaps what you would think of as centrally located, however, gates at North probably would make sense for similar reasons to Bathgate.
 
Last edited:

redreni

Established Member
Joined
24 Sep 2010
Messages
2,713
Location
Slade Green
And then what? Arrest them to prove it is the same person? In the majority of cases the train company doesn't know what the offender looks like beyond a vague description.
The what? Do you perhaps mean the suspect?
 

Sonic1234

Member
Joined
25 Apr 2021
Messages
793
Location
Croydon
No one knows whether someone caught in a ticket inspection has made a one off mistake or is a repeat offender.
This is the problem of infrequent ticket checking. If you got your ticket checked near 100% of the time, buying a new ticket would be a penalty enough. The problem is that on some routes you can not have a ticket check in years - although customers shouldn't be under extra suspicion because a TOC has decided ticket checks don't make economic sense.

Why has society decided that having an invalid ticket is an offence, but a parking violation isn't? You could argue the latter is worse - if you occupy a 30 minute bay for hours on end, which is provided so people can access shops and spend money in local businesses, no one else can use it. Very few trains are so crowded that paying customers can't get on because a fare dodger is on board.
 

styles

Established Member
Joined
7 Dec 2014
Messages
4,910
Location
Gwynedd
Isn't that an issue for a couple of reasons. Firstly the wording has to be "caught once" rather than "travels once". No one knows whether someone caught in a ticket inspection has made a one off mistake or is a repeat offender. Secondly, how does the monetary penalty work? I assume you mean that anyone who is caught once will still be reported to a central database so that if they are caught a second time they will pay a monetary penalty.
Wouldn't be too difficult to make a database where such interactions were recorded, along with any action taken.

I think even Transport Focus advocated for this calling it a yellow card database or something. At least that way people can get a warning if they make a genuine mistake.

This assumes we retain the offence of failing to provide your details to an officer of the railway when requested.

Edit: here it is from Transport Focus: https://d3cez36w5wymxj.cloudfront.n...e-Protection-Recommendations-January-2025.pdf

In fact reading this, I agree with pretty much all their recommendations:

Introduction of a ‘Yellow Card’ system’

• Introduce a system that can be used on the first occasion a passenger is
identified to have an incorrect ticket for the journey they are making.

• Details of the discrepancy and explanation offered should be recorded and
be available to check against on future occasions.

• This approach is already employed and deemed useful by some operators
but would be most effective if the system was operated nationally with
information accessible by all operators.

Removal of the route to prosecution from the Railway Byelaws

• Criminal prosecutions without proof of intent to evade offends natural justice.

• Objections to use of ‘strict liability’ is a long-standing Transport Focus policy
position and documented in Ticket to Ride1 publications.

• Penalty Fares and Unpaid Fare Notices/and prosecutions under the
Regulation of the Railways Act 1889 remain effective options to address
evaders.

Introduction of a Railcard Database

• A central digital record of all railcards issued that can be accessed on
demand will ensure that passengers’ eligibility for the relevant discount can
speedily and easily be checked, even if they have forgotten or are unable to
access proof when asked.

• Automatic reminders as railcards reach expiry would also be useful to help
encourage renewal.

Agreement that there will be no penalties in no net loss to industry situations

• Natural justice dictates that applying penalties is inappropriate when a
simple technical error on purchase is made but without any loss of revenue
to the industry.

Review of guidance underpinning Penalty Fares to assess if fit for purpose
• The bodies assessing appeals should be audited on a regular basis to
check compliance with the relevant criteria, and the results of this made
public.

This is not to imply any wrongdoing on their part but simply to promote
greater accountability and public confidence in the system.

• Review the appeal process (for example awareness of the right to
appeal, signposting on how to appeal, and the quality of replies).

Provision of transparent data about Penalty Fares/Unpaid Fare
Notices/Byelaw and Regulation of the Railways Act Prosecutions

• Data about numbers of cases, appeals, outcome of appeals can
demonstrate the industry has ‘nothing to hide’ and how effective the
application of penalties and discretion are in practice.

• It is also important to make sure that discretion is being applied
consistently and not being used to the benefit or disadvantage of
particular individuals or groups of passengers.
Reform of railway processes to achieve greater fairness for passengers
• Industry to establish and follow clear hierarchy of actions for Revenue
Protection – and back this up with improved training for front-line staff.
Increased measures to collect all fares due

• Demonstrate to passengers that the industry cares about and collects its
revenue and ensure that people know they will be asked to produce a valid
ticket at the start, end, and during their journey.
• Install more gate-lines and ensure these are in operation throughout the
service day.
• Increase ticket checks at stations and on trains.
Establishing a simpler fares and ticketing system and improvements to clarity
of messaging about ticket eligibility and restrictions

• Fares and ticketing reform should be expedited to make it easier for
passengers to easily choose the correct ticket for their journey.

• Railcards should be issued with a physical or digital ready reference note
highlighting times of eligibility, minimum ticket price and any other
significant restrictions. Key facts should not be buried in small print Terms
and Conditions.
 

Egg Centric

Established Member
Joined
6 Oct 2018
Messages
2,893
Location
Land of the Prince Bishops
The difficulty with pure yellow cards is London. Very rare to encounter a fare check outside of certain well known spots. Still plenty of places (aside from tube) you can get on/off without a barrier. Why would someone dishonest pay if they hadn't had a yellow card in the last year? It's also somewhere where there are many parts of the population that would find acting like that acceptable, even admirable. There needs to be some sort of fairly heavy financial disincentive given the likelihood of getting away with it.

(Yes it's true that you can effectively already do this with a small disincentive with contactless but most people aren't aware)
 

fandroid

Established Member
Joined
9 Nov 2014
Messages
2,565
Location
Hampshire
A yellow card doesn't mean that that person's history can't be investigated. Also, if someone is caught with no ticket at all in London then the obvious thing is to impose the next stage penalty. Given that intra London travel is now almost entirely contactless or Oyster there are virtually no valid excuses for no ticket, and the checks that are done now are a bit like a yellow card but possibly less effective! If a contactless card or phone is checked during a journey (but isn't shown to be blocked), is that recorded and a further check done later to find if it had been tapped in or out?
 

Richardr

Member
Joined
2 Jun 2009
Messages
645
Problem is if you start having exemptions to the general rule re yellow cards and imposing the next stage penalty for the first time caught in some areas then it gets expanded and the whole system goes back to a mess.

Taking the London example, how far does that go? Many of the donoughting issues in the disputes section involve one end in London, often Farringdon or Elephant and Castle to another central London station, and somewhere somewhat out of London, often outside of the Oystercard area and in some cases outside of contactless, e.g. Luton to Luton Airport.
 

fandroid

Established Member
Joined
9 Nov 2014
Messages
2,565
Location
Hampshire
Doughnutting for journeys to/from London can only involve physical tickets or e-tickets. The use of contactless for shorter journeys brings its own enforcement challenges.
 

Cloud Strife

Established Member
Joined
25 Feb 2014
Messages
2,964
In theory it's the same legislation, but it is ridiculously more difficult to bring a private prosecution, so in effect they just don't happen.

In Scotland, you need to get permission from the High Court (the supreme criminal court) to even bring such a prosecution. The general view is that it will almost always be denied unless there's truly exceptional circumstances. The High Court has quite consistently held that the Lord Advocate has primacy when it comes to prosecutions, and the High Court also has the view that a mistake by the Crown is not enough to warrant exceptional circumstances, although the door is still open if the mistake was "extravagantly wrong". Having said that, even where there is strong evidence that the defendant is guilty, the High Court has refused permission to bring a private prosecution.

In general, you need to spend quite a lot of money to even apply to the High Court, although it is the case that both the Justiciary Office and the Crown will support applicants with whatever they need to bring the application. Usually the case will be held by three of the most experienced and senior judges in the High Court, and if the Lord Advocate opposes the "bill for criminal letters", then it's almost certain that the High Court will deny the application. In practice, there have only been three successful applications since 1900, and the prevailing view among many in the Scottish legal community is that it's time for them to be completely banned as a relic of legal history.

I've never witnessed an undiscounted ticket sold outside of peak times, nor seen a UFN issued.

Scotland is in general much more pragmatic about fares. I was once throwing my guts up from a nasty case of the flu and I just wanted to get home, and I managed to lose my ticket somewhere between Liverpool and Glasgow. I got to Queen Street after throwing up twice on the way, realised I'd lost my ticket. I asked the guard on the last service to Aberdeen if there was anything he could do because I just wanted to get home, I explained the circumstances and had to break off to be sick yet again. He took one look at me and said "get on" and left me to my misery. When we got to Aberdeen, I asked him how I could pay the fare, and he said "don't worry about it, you wouldn't have been travelling in that state without a ticket" and wished me a good night.

Generally speaking though, Scotrail are much more pragmatic about actually making sure that people are checked and tickets sold.

The difficulty with pure yellow cards is London. Very rare to encounter a fare check outside of certain well known spots. Still plenty of places (aside from tube) you can get on/off without a barrier. Why would someone dishonest pay if they hadn't had a yellow card in the last year? It's also somewhere where there are many parts of the population that would find acting like that acceptable, even admirable. There needs to be some sort of fairly heavy financial disincentive given the likelihood of getting away with it.

The simple answer is to increase the amount of ticket checks. Of course there are many such places, but then the TOC should be contractually obliged to carry out checks onboard and at stations. If people knew their tickets were going to get checked on 9 out of 10 journeys, it changes things considerably.

Wouldn't be too difficult to make a database where such interactions were recorded, along with any action taken.

Yes, it would be enough to simply record that the person has received a 0 pound fine. The system can easily be set up so that any RPI can see at a glance what they've previously been caught for. All of those things mentioned in your quote are sensible and pro-passenger, and without a national ID card, it seems like a good compromise. Of course, it doesn't deal with those who are confident enough to give a fake name and address, but that's a country problem rather than a TOC problem.
 

fandroid

Established Member
Joined
9 Nov 2014
Messages
2,565
Location
Hampshire
To answer the question posed in the thread title:

Yes, fare evasion should be decriminalised in the vast majority of cases. However the use of prosecution or threat of prosecution should be replaced by a statutory system based on extending the current Penalty Fare regulations in terms of when and by who it is applied, and to the range of offences it is applied to.

"Out of court settlements" should be totally banned except when the railway is simply asking for the unpaid element of any fare due. (With no "admin" charges, or maybe a modest fixed sum as for ticket refunds)

The system should be seen to be totally fair. So:
a) any fare already paid should be deducted from any new fare demanded (b) the new fare should take into account the normal discounts available for the day and time and for any valid Railcards held. The current blanket use of Anytime Single fares as another punishment level is quite random. The statutory Penalty element (currently £100 or £50) should be seen to be the only actual punishment or deterrent applied.

In designing this arrangement there should be no attempt to put in demands or restrictions that "second guess" what ploys fare evaders might use in future. That's very likely, as now, to hit unintentional mistake-makers most. If new fare avoidance behaviours arise, be prepared to close the loopholes later.

For previous unpaid fares that turn up after further investigation, the civil court route should used. I don't think that even big cases actually need the Fraud Act. The bigger the accumulated debt, the harder the immediate financial burden will be on the debtor.

Finally, the whole ticket checking system needs to be reviewed and rebuilt so that it's far more effective than it is now, where there's a massive variation in quality and quantity.
 
Last edited:

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
18,143
To answer the question posed in the thread title:

Yes, fare evasion should be decriminalised in the vast majority of cases. However the use of prosecution or threat of prosecution should be replaced by a statutory system based on extending the current Penalty Fare regulations in terms of when and by who it is applied, and to the range of offences it is applied to.

"Out of court settlements" should be totally banned except when the railway is simply asking for the unpaid element of any fare due. (With no "admin" charges, or maybe a modest fixed sum as for ticket refunds)

The system should be seen to be totally fair. So:
a) any fare already paid should be deducted from any new fare demanded (b) the new fare should take into account the normal discounts available for the day and time and for any valid Railcards held. The current blanket use of Anytime Single fares as another punishment level is quite random. The statutory Penalty element (currently £100 or £50) should be seen to be the only actual punishment or deterrent applied.

In designing this arrangement there should be no attempt to put in demands or restrictions that "second guess" what ploys fare evaders might use in future. That's very likely, as now, to hit unintentional mistake-makers most. If new fare avoidance behaviours arise, be prepared to close the loopholes later.

For previous unpaid fares that turn up after further investigation, the civil court route should used. I don't think that even big cases actually need the Fraud Act. The bigger the accumulated debt, the harder the immediate financial burden will be on the debtor.

Finally, the whole ticket checking system needs to be reviewed and rebuilt so that it's far more effective than it is now, where there's a massive variation in quality and quantity.
Why would anyone every buy the correct ticket if all you'd have to do is pay the difference in fares plus a £100 charge. Many would take that risk and substantially evade paying their fares.
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
29,502
Location
LBK
Why would anyone every buy the correct ticket if all you'd have to do is pay the difference in fares plus a £100 charge. Many would take that risk and substantially evade paying their fares.
But that is the way the vast majority of offences are already disposed of - in practice, for less than £100, because a PF is usually settled at £50 with prompt payment, plus any fare due (the fare is usually relatively small).
 

35B

Established Member
Joined
19 Dec 2011
Messages
5,486
Why would anyone every buy the correct ticket if all you'd have to do is pay the difference in fares plus a £100 charge. Many would take that risk and substantially evade paying their fares.
Surely the answer largely depends on the probability of being caught? If that £100 is pretty certain, then the incentive to evade will fall dramatically.
 

Sonic1234

Member
Joined
25 Apr 2021
Messages
793
Location
Croydon
Surely the answer largely depends on the probability of being caught? If that £100 is pretty certain, then the incentive to evade will fall dramatically.
Exactly. Where ticket checking is rare, that is an economic decision by the TOC which is their choice to make. I'm sure Thameslink would prefer for a few passengers to claim a railcard discount they are not entitled to, and not have to fully staff their trains.
 

Egg Centric

Established Member
Joined
6 Oct 2018
Messages
2,893
Location
Land of the Prince Bishops
Exactly. Where ticket checking is rare, that is an economic decision by the TOC which is their choice to make. I'm sure Thameslink would prefer for a few passengers to claim a railcard discount they are not entitled to, and not have to fully staff their trains.

The incentives are rather perverse though cause of cost +% management contracts, ORCATS, etc. They don't make economic decisions like a rational economic agent. Fare income is just part of this.
 
Status
Not open for further replies.

Top