TheManOnThe172
Member
- Joined
- 1 Aug 2014
- Messages
- 439
I wrote to EMR to ask why they didn't offer Secret Fare tickets from the Matlock branch to/from London. We can of course buy to/from Derby and add a local ticket but this means not only much higher costs (a 60% premium over the Derby fare, whereas flexible London tickets are the same price), but it rules out morning slots to London and evening slots back because you can't be sure that the chosen Derby<->London timing won't be too early/late for a connection to the Matlock branch.
EMR have (eventually) replied: "Our secret fare routes and prices are selected based on demand and are only available on routes where we have advanced fares."
I presume that they mean "Advance" fares (no problem for any of the Matlock branch stations to/from London). But I am very dubious about the truthfulness of the "based on demand" claim. It seems to me that they are offering Secret Fares from every station with a direct long-distance service to London, and from none of the stations that involve a change. I suspect that this is a function of the Seatfrog platform used for delivery of EMR Secret Fares.
Has anyone spotted availability that would disprove my hypothesis? Any ideas on how you establish the demand for a product from stations where you have never offered it?
EMR have (eventually) replied: "Our secret fare routes and prices are selected based on demand and are only available on routes where we have advanced fares."
I presume that they mean "Advance" fares (no problem for any of the Matlock branch stations to/from London). But I am very dubious about the truthfulness of the "based on demand" claim. It seems to me that they are offering Secret Fares from every station with a direct long-distance service to London, and from none of the stations that involve a change. I suspect that this is a function of the Seatfrog platform used for delivery of EMR Secret Fares.
Has anyone spotted availability that would disprove my hypothesis? Any ideas on how you establish the demand for a product from stations where you have never offered it?