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Avanti - Train Manager - Recruitment Discussion

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Pa14

Member
Joined
11 May 2025
Messages
20
Location
United Kingdom
Nice work
how was the interview what were the questions?
The interview went well, and the interviewers were very friendly. As far as I can remember, these were some of the questions:

1) What skills will you bring into this role?
2) When do you go above and beyond for customers? What qualities make a good customer service representative?
3) When have you had to handle pressure, and what was the outcome?
4) When have you helped a colleague, and what was the outcome?
5) How do you handle a new task that you’re not familiar with, and what strategies do you use?

After that, they may show you some pictures of risks and hazards to help you identify them.
 

john35

Member
Joined
12 May 2025
Messages
18
Location
East Croydon
The interview went well, and the interviewers were very friendly. As far as I can remember, these were some of the questions:

1) What skills will you bring into this role?
2) When do you go above and beyond for customers? What qualities make a good customer service representative?
3) When have you had to handle pressure, and what was the outcome?
4) When have you helped a colleague, and what was the outcome?
5) How do you handle a new task that you’re not familiar with, and what strategies do you use?

After that, they may show you some pictures of risks and hazards to help you identify them.
alright

when did they placed you on the talent bank? also how long it takes them to get back to you after interview
 

whitts

New Member
Joined
30 Mar 2023
Messages
4
Location
Liverpool
Congratulations! Is this for the platform or onboard? Are you still in the talent bank?
It's for the train manager position I am still in the talent bank yes and currently working the same role at another TOC so... as yourself just awaiting for a training school to come up...
 

Pa14

Member
Joined
11 May 2025
Messages
20
Location
United Kingdom
It's for the train manager position I am still in the talent bank yes and currently working the same role at another TOC so... as yourself just awaiting for a training school to come up...
Oh, you’ve been waiting for a while now. I hope our training school comes up soon.

== Doublepost prevention - post automatically merged: ==

Oh, you’ve been waiting for a while now. I hope our training school comes up soon.
But mine is for the CSA.
 

john35

Member
Joined
12 May 2025
Messages
18
Location
East Croydon
It's for the train manager position I am still in the talent bank yes and currently working the same role at another TOC so... as yourself just awaiting for a training school to come up...
Hi there mate
could you please tell me what questions asked for the interview?
 

whitts

New Member
Joined
30 Mar 2023
Messages
4
Location
Liverpool
Hi there mate
could you please tell me what questions asked for the interview?
It's all based around your compentcey skills and scenario based questions just read over the Information that comes with the Interview invitation email
 

john35

Member
Joined
12 May 2025
Messages
18
Location
East Croydon
It's all based around your compentcey skills and scenario based questions just read over the Information that comes with the Interview invitation email
yeah haven’t heard anything yet

== Doublepost prevention - post automatically merged: ==

how many questions are there for the interview in total?
It's all based around your compentcey skills and scenario based questions just read over the Information that comes with the Interview invitation email

== Doublepost prevention - post automatically merged: ==

can someone tell how much do train managers at avanti earns per hour? i know it’s 41h per week but how much do they get paid per hour
 
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john35

Member
Joined
12 May 2025
Messages
18
Location
East Croydon
Hi
just wanted to ask you all do we get any feedback from avanti if we fail in interview stage?

i had my rejection email but wanted to know how they gonna reach me for feedback (email,phone etc)?
 

voyagerdude220

Established Member
Joined
13 Oct 2005
Messages
4,278
Hi
just wanted to ask you all do we get any feedback from avanti if we fail in interview stage?

i had my rejection email but wanted to know how they gonna reach me for feedback (email,phone etc)?
I've never applied for TM jobs with Avanti but would imagine if you email their Recruitment team back, they're usually very happy to provide feedback.
 

Rtyrpics

Member
Joined
15 Jan 2011
Messages
10
Location
Cambridge
Hi
just wanted to ask you all do we get any feedback from avanti if we fail in interview stage?

i had my rejection email but wanted to know how they gonna reach me for feedback (email,phone etc)?
I asked for feedback and was completely blanked.
 

john35

Member
Joined
12 May 2025
Messages
18
Location
East Croydon
Yeah so i emailed recruitment team and they arranged teams video call feedback for 20 minutes i thought it will be like email or something
 

voyagerdude220

Established Member
Joined
13 Oct 2005
Messages
4,278
Yeah so i emailed recruitment team and they arranged teams video call feedback for 20 minutes i thought it will be like email or something
I'd be very grateful for such detailed feedback. I've been trying at other TOCs for onboard jobs- after my first unsuccessful attempt they gave me a very detailed, very helpful breakdown of pros and cons. More recently I've got very generic, self contradicting emails which barely made any sense and I suspect was written by someone who hadn't seen my interview notes.
 

abc15

New Member
Joined
6 Jan 2026
Messages
4
Location
Birmingham
Hi, Hope everyone is well,

Just wanted to ask what Train Manager bases Avanti have in the Birmingham Area and when would they open recruitment for these bases.

Many thanks for your help, much appreciated
 

voyagerdude220

Established Member
Joined
13 Oct 2005
Messages
4,278
Hi, Hope everyone is well,

Just wanted to ask what Train Manager bases Avanti have in the Birmingham Area and when would they open recruitment for these bases.

Many thanks for your help, much appreciated
Check the Avanti Careers website, link in the post above yours.

They definitely have Train Managers based at Wolverhampton. Not sure if they have any based at Birmingham New Street.
 

Stead7

Member
Joined
3 Aug 2020
Messages
14
Location
Shrewsbury
Does anyone know how long your results for the assessments last for please? As their assessments are different to the other TOC
 

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