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Line closure: Redhill - Tonbridge, 16-25 August incl.

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izvor

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10-day repairs are required to another landslip at Crowhurst, between Godstone and Edenbridge, very close to the previous serious one about 5 years ago. This one is slightly to the east, very close to the site of Crowhurst South Junction. From the train it can be seen that a lot of work has already taken place, on both sides of the track, plus preparatory work for what is to come including access roads across the fields.
https://www.networkrail.co.uk/runni...way-upgrade-plan/edenbridge-embankment-works/

I have two questions, from a passenger perspective, hopefully those in the know can help. Firstly the rail replacement bus services seem rather odd. The previous arrangement was an hourly all-stations, taking 1h20m, increased to 2bph M-F peaks; plus a minibus shuttle Redhill to Nutfield (similar frequency) to avoid a long detour along narrow roads to serve Nutfield. Seemed to work quite well then. (Declaration of interest: I was a RR bus controller at the time)

Big change this time, and I am struggling to work out why. The RDH-TON is upped to 2bph all day M-F (1bph Sat/Sun) but split at Edenbridge Town (EBT), through pax requiring a change. All buses also appear to run via Nutfield, increasing the end-to-end journey time still further. EBT is not even on this line, but on the Uckfield branch. Buses from there to/from Tonbridge call also at EBR (Edenbridge) but not on the Redhill leg. I cannot understand the reasoning behind any of this. Off-peak travel is light on this already quiet line and I can't fathom the need for 2bph all day. If this is the requirement then a better use of resources would be 1bph non-stop RDH-TON plus the one all-stations: a good proportion of pax, maybe 40% (my estimation), are end-to-end. And I can't see that diverting/splitting at EBT serves any useful purpose or provides any particularly useful connections, although there is a larger forecourt there to turn/park buses.

Second point is that there is no mention of ticket arrangements on the Southern website, but it appears that through pax between Tonbridge and Redhill (and points beyond at either end) will not be able to use "not London" tickets to travel via LBG (as has happened previously). This would at least allow a time saving of c.20m, more if travelling t/from further afield. So, from what I can see, these passengers will be forced to (a) endure an extended journey time (1h35m vs. 33m normally by rail), (b) have to change at EBT (connection 5m, not guaranteed?) and (c) have to pay extra for the privilege. A lot. For example, TON-RDH CDR is £12.70 direct, £33.00 via London. Season ticket holders will also presumably be penalised (I haven't seen anything to the contrary).

If past form is anything to go by I do not expect my letter to Southern to be answered before this is all over (and even then most likely just "sorry for the disruption"), so any helpful comments appreciated, thanks in advance.
 
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galwhv69

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Looks like the buses all do through journeys between Redhill and Tonbridge, however are "split" at Edenbridge Town to comply with drivers domestic hours regulations. (Can't confirm this however it is likely the case, so the bus does a Redhill to Edenbridge Town trip then does the Edenbridge Town to Tonbridge trip scheduled 5 minutes after, thus being a guaranteed connection essentially). Edenbridge Town is a fairly sensible stop to add, as it's just down the road and allows people to get to/from London on the Uckfield Line. (E.g. Someone travelling from Penshurst to East Croydon can just travel on the bus 20 minutes to Edenbridge Town for a fast train on the Uckfield Line rather than sitting on the bus for over 1h 15m to get to Redhill for a train to East Croydon from there
 

izvor

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Update 18/8/25:
The buses are running through RDH-TON in practice so you are correct @galwhv69, thanks again. Still not sure why this is not advertised, or why the "split" at EBT is suddenly necessary.
At the last minute Southern updated their web page on the closure to announce that direct tickets are valid on GTR/SER via LBG. Result!
My reply from Southern came quicker than expected, though, as predicted, answered none of my questions and was just a standard pro-forma reply.

Edit: my 2nd post deleted accidentally, apologies.
 
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galwhv69

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Update 18/8/25:
The buses are running through RDH-TON in practice so you are correct @galwhv69, thanks again. Still not sure why this is not advertised, or why the "split" at EBT is suddenly necessary.
At the last minute Southern updated their web page on the closure to announce that direct tickets are valid on GTR/SER via LBG. Result!
My reply from Southern came quicker than expected, though, as predicted, answered none of my questions and was just a standard pro-forma reply.

Edit: my 2nd post deleted accidentally, apologies.
I did a rough calculation and it looks like the full route is over 31 miles, which would mean the service would have to operate on EU driver regulations, severely limiting the operators available for the service. By splitting this into 2 seperate services, each route is under 31 miles so can operate on domestic driver regulations. I travelled on one trip in each direction a few days ago and the bus picked up and dropped off a few people at Edenbridge Town each way. For the sake of an extra few minutes, I'd say it's a good addition so that people can change onto Uckfield Line trains
 

izvor

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Thanks again. I did speculate (in my accidentally deleted post - didn't know I could even do this!) whether the Nutfield and Edenbridge diversions pushed it just over the 50 km limit. Shame that no one at Southern was capable of publicising the fact that buses were running through. Platform CISs I saw were also just showing Edenbridge Town.
 

galwhv69

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Thanks again. I did speculate (in my accidentally deleted post - didn't know I could even do this!) whether the Nutfield and Edenbridge diversions pushed it just over the 50 km limit. Shame that no one at Southern was capable of publicising the fact that buses were running through. Platform CISs I saw were also just showing Edenbridge Town.
It has to be clearly advertised as 2 seperate journeys to be compliant, which is why service associations aren't created in the system to make it appear as one journey
 

izvor

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on the SER
It has to be clearly advertised as 2 seperate journeys to be compliant, which is why service associations aren't created in the system to make it appear as one journey

I'm not sure that this is still the case - at least in practice, over the years since Brexit (the 50 km rule was an EEC one). Plenty of operators now advertise these split services as "through", on timetables, blinds etc. However I wouldn't expect Southern to have the knowledge (or the nous) to do this.
 
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