enyoueffsea
On Moderation
To be fair, based on the OP’s interesting explanations, GTR are probably still trying to make sense of a colourful purchase history and buying habits.
This is correct. If OP plans to chase they should wait until the 6 months is up.
Given that it is 3 weeks before the 6 month deadline to lay papers before the court I wondered if it would be in the OPs interests not to raise the issue with GTR as this could prompt them to respond and take action within the deadline. If the deadline is passed (allowing say 3 more weeks as a buffer for any action in progress) this would limit GTRs options in the action they could take.
This is correct. If OP plans to chase they should wait until the 6 months is up.