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RealTimeTickets - Tickets from RTT (including Daytripper tool)

willontrains

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29 Jan 2025
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Epsom
Mod note: Split from the RealTimeTrains thread - as this is a genuinely innovative new tool it was felt it needed its own thread to help keep feedback in the same place.

This new ticketing website is superb. simply put your start location, how much you want to spend and any railcards and it will plan a day out for you.

 
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1D54

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1 Jun 2019
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1,463
This new ticketing website is superb. simply put your start location, how much you want to spend and any railcards and it will plan a day out for you.

Doesn't split them though does it.
 

Adam Williams

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2 Jan 2018
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3,495
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Warks
Doesn't split them though does it.
You get the splits after handover to the "full" journey search where you select a departure. It gives you an illustrative price figure at the first step that's designed to be an "up to" so you can figure out where to go.
 

deltic

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Joined
8 Feb 2010
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3,712
The site does not seem to be available at present.
 

Tom

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19 Jan 2008
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Location
35,000ft
TRL (as we call it internally) shouldn't have gone down but RTT might have for some users. All fixed now as far as I can make out.
 

TT-ONR-NRN

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30 Dec 2016
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12,725
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Worcester
I have a problem on Realtime Tickets which is when I choose a service, "Show intermediate stops" does not work and neither does "Close." To continue buying a ticket I have to then hit refresh.
 

Tom

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Location
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I have a problem on Realtime Tickets which is when I choose a service, "Show intermediate stops" does not work and neither does "Close." To continue buying a ticket I have to then hit refresh.
I've identified the cause of that and it will be fixed by the morning by one of the team.
 

sqwizz

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22 Jul 2024
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91
Location
UK
In the ticket restrictions dialog, could it show if the ticket is any permitted route (e.g. Bedford to Brighton, on LNR's website it says "Travel is allowed via any permitted route.")? Or is that already implied in the case where it doesn't specify a route.

Sorry, I just found it in the Other Ticket Options dialog :)
 

Tom

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19 Jan 2008
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Even though you've crossed it out @sqwizz, I've made a note of something to add in the restrictions box for when it comes up.
 

Tom

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19 Jan 2008
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Location
35,000ft
Hello all,

We've kept working away on Tickets for the last few months and are currently finishing up work on what we're internally calling 'Fares First' - it's along the lines of the split that RTT itself in simple/detailed for trains. It's intended for those who are more familiar with the fares system in its capability or already know exactly what ticket they want to buy. Sadly, we still can't sell rangers or rovers though :frown:

We're keen to talk to people who would be able to help us test and evaluate this functionality. Drop me a PM or email us at hello@realtimetickets.co.uk. It would help if you've purchased tickets from us before and if you have a basic working knowledge of fares and restrictions.

Tom
 

_toommm_

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8 Jul 2017
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Location
South West London
Hello all,

We've kept working away on Tickets for the last few months and are currently finishing up work on what we're internally calling 'Fares First' - it's along the lines of the split that RTT itself in simple/detailed for trains. It's intended for those who are more familiar with the fares system in its capability or already know exactly what ticket they want to buy. Sadly, we still can't sell rangers or rovers though :frown:

We're keen to talk to people who would be able to help us test and evaluate this functionality. Drop me a PM or email us at hello@realtimetickets.co.uk. It would help if you've purchased tickets from us before and if you have a basic working knowledge of fares and restrictions.

Tom

So is it essentially a 'dumb' ticket provider, that will allow you to buy a ticket without an itinerary? If so, that's great!
 

Tom

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Location
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So is it essentially a 'dumb' ticket provider, that will allow you to buy a ticket without an itinerary? If so, that's great!
It will still hinge off the back of itineraries due to how we get the data in from Raileasy. And for things like Advance and split tickets obviously you'll need to pick an itinerary to get the final price.

For walk-up type tickets it will still offer itineraries but obviously no obligation to follow. (I'd love to do it without that forced but I think there'd be quite a lot of work for upstream to do and a whole new set of accreditation requirements. But that would then at least make rangers and rovers a lot easier once they work out how to retail them :smile:)
 

TUC

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11 Nov 2010
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5,021
Just tried it and it looks really good. One question, for one suggestion made it says 'your selected railcard has not been used as part of the search for this destination as a cheaper price was found without'.

I'm trying to think, outside of the South East at peak times, what ticketing options could have come up that are cheaper without a senior railcard? (In this case, it was search for options for travelling from Halifax next Tuesday after 0900 with a budget of £10, and the comment was with regard to a suggestion for a trip to Bradford.)
 

Wallsendmag

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11 Dec 2014
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6,258
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Wallsend or somewhere on the ECML
Hello all,

We've kept working away on Tickets for the last few months and are currently finishing up work on what we're internally calling 'Fares First' - it's along the lines of the split that RTT itself in simple/detailed for trains. It's intended for those who are more familiar with the fares system in its capability or already know exactly what ticket they want to buy. Sadly, we still can't sell rangers or rovers though :frown:

We're keen to talk to people who would be able to help us test and evaluate this functionality. Drop me a PM or email us at hello@realtimetickets.co.uk. It would help if you've purchased tickets from us before and if you have a basic working knowledge of fares and restrictions.

Tom
Don't call them Ranger and Rovers , you'll have a visit from a legal team
 

Tom

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19 Jan 2008
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Location
35,000ft
Just tried it and it looks really good. One question, for one suggestion made it says 'your selected railcard has not been used as part of the search for this destination as a cheaper price was found without'.

I'm trying to think, outside of the South East at peak times, what ticketing options could have come up that are cheaper without a senior railcard? (In this case, it was search for options for travelling from Halifax next Tuesday after 0900 with a budget of £10, and the comment was with regard to a suggestion for a trip to Bradford.)
I've just had a look at the underpinning administrative view of the tickets it's selected and it's chosen the SDR correctly but has decided that the railcard shouldn't apply for some reason. I'll have a look into it - there's a lot that goes on underneath the hood with that system (it's checking fares and restrictions for all 2500 odd stations during the search time with some optimisations) so there might be something awry with the railcard validity checker. I think the Network, Gold Card, Senior and F&F Railcards all have specific code paths around geography which might be what's throwing it.

Once you click through it does take you through to a page to buy the ticket though which will apply the railcard correctly.
 

Tom

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19 Jan 2008
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We've kept working away on Tickets for the last few months and are currently finishing up work on what we're internally calling 'Fares First' - it's along the lines of the split that RTT itself in simple/detailed for trains. It's intended for those who are more familiar with the fares system in its capability or already know exactly what ticket they want to buy. Sadly, we still can't sell rangers or rovers though
This is now released and can be found under the 'Detailed' button on searches.
 

Tom

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19 Jan 2008
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Location
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We've added an update to Realtime Tickets with a fairly major behind the scenes change, but a few front of house matters as well.
  • It now supports RTT unified login accounts, the same login as RTT+, RailMiles, etc.
  • This is preparation work for our future loyalty product. (Who says third party retailers can't do a loyalty offering?!)
  • We now have a national seat selector!
  • We've rebuilt Daytripper under the hood with a new timetables, fares and routeing engine.
On the Daytripper front, the new processing engine now has a full awareness of timetables and ticketing restrictions rather than some of the previous efficiency compromises. It also is somewhat more performant than before and will return results on more complicated queries (such as multiple passengers + multiple railcards). It also now supports searching for fares in single leg pricing areas, so more destinations will now be surfaced on LNER priced routes.

It also requires a return time to now be set, so it can evaluate whether a destination is actually possible - it judges it on a departure time within 1 hour of the outward, and returning within 1 hour of the return. We'll be adding a new filter that allows you to filter out any destination that requires a journey on a bus in a future release.
 

bakerstreet

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29 Nov 2009
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-
We've added an update to Realtime Tickets with a fairly major behind the scenes change, but a few front of house matters as well.
  • It now supports RTT unified login accounts, the same login as RTT+, RailMiles, etc.
  • This is preparation work for our future loyalty product. (Who says third party retailers can't do a loyalty offering?!)
  • We now have a national seat selector!
  • We've rebuilt Daytripper under the hood with a new timetables, fares and routeing engine.
On the Daytripper front, the new processing engine now has a full awareness of timetables and ticketing restrictions rather than some of the previous efficiency compromises. It also is somewhat more performant than before and will return results on more complicated queries (such as multiple passengers + multiple railcards). It also now supports searching for fares in single leg pricing areas, so more destinations will now be surfaced on LNER priced routes.

It also requires a return time to now be set, so it can evaluate whether a destination is actually possible - it judges it on a departure time within 1 hour of the outward, and returning within 1 hour of the return. We'll be adding a new filter that allows you to filter out any destination that requires a journey on a bus in a future release.

Is it possible yet to input via points? I can’t see how to do this and that functionality is very useful if trying to force certain tickets to appear.
 

Tom

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19 Jan 2008
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Not yet. The frontend work for it is being done today, we did a lot of the backend work for the Daytripper updates (which now is TOC restriction aware as well).
 

Tom

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19 Jan 2008
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We've added earlier this week: via & avoid points, operator filtering and the ability to search with multiple railcards.

More on the way soon. :)
 

Tom

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19 Jan 2008
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35,000ft
New yesterday: logged in users with active RailMiles accounts can have their bookings automatically added to their RailMiles accounts - we'll add train, bus (scheduled & rail replacement) and ship legs at present.

More things on that front coming hopefully later this month.
 

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