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ScotRail consider Penalty Fares

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RPI

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Exclusive: Ticketless ScotRail passengers set to face new penalty
By Alastair Dalton
Transport Correspondent

Published 10th Aug 2025, 06:00 BST
Updated 10th Aug 2025, 06:00 BST

The move is being considered by ScotRail to cut fraud from people claiming shorter journeys than travelled. Passengers who travel without a ticket face a new crackdown under ScotRail plans to combat fare dodging, The Scotsman has learned.
They could be charged a minimum fare if they had not bought a ticket before boarding the train.

A minimum fare would be introduced under ScotRail plans. The move is seen as deterring passengers from claiming they had made shorter journeys than they had travelled.

It is aimed at reducing the estimated £10 million a year lost to the Scottish Government-owned operator through ticket fraud, which would cut the amount of public funding it needs.

Unlike most English operators, ScotRail passengers do not face penalties for not buying a ticket before travelling.
However, the proposal could mean passengers making short journeys which cost less than the minimum fare having to pay more if they did not buy a ticket before boarding their train.

The minutes of a ScotRail board meeting in January show strategy and planning director Scott Prentice said the introduction of a minimum fares scheme was among “key initiatives” in the firm’s 2025-26 draft business plan, subject to Transport Scotland approval.
An industry source said minimum fares was a “slightly softer approach” than the £100 penalty fares which can be imposed south of the Border.

Another industry insider said: “This looks like a revenue protection initiative, where a passenger with no ticket on a train or at the end of their journey is obliged to buy a ‘minimum fare’ ticket.

“This would probably be more expensive than many low value ScotRail tickets, such as a £3 Mount Florida to Glasgow Central single, and act as an encouragement for passengers to buy a ticket before boarding a train. It’s believed to be better than a penalty fares scheme.

“ScotRail is right to continue to work hard on reducing ticketless travel, and needs some incentives as it’s practically not easy to check that everyone has a ticket on board on short journeys and busy trains.”
However, the Scottish Conservatives questioned the merits of the scheme.

Party transport spokesperson Sue Webber said: “Hard-pressed passengers will want to see stronger action on fare dodging, but this policy might not be the silver bullet SNP ministers want it to be.

“It’s simply not practical to expect smaller stations to enforce this policy, after the SNP’s botched nationalisation of ScotRail.”
Claire Baker, her Scottish Labour counterpart, said: “It is not right that commuters are forced to pay more because a small minority are trying to game the system.

“The SNP should work with ScotRail to design plans to tackle fare dodging without penalising other passengers.”

A Transport Scotland spokesperson said: “ScotRail has a number of ways to make it easy for passengers to buy their tickets before they board - online, via the app, ticket machine or from ticket offices.
“In line with their existing revenue protection policy, additional measures to further reduce ticketless travel are under consideration. As no final decisions have been taken, any claims as to what this might look like are purely speculation.”
 
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kkong

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The story is taken from the minutes of the 23 January 2025 board meeting (which in typical ScotRail fashion, was only published last week).

I can understand a delay of 1-2 months in publishing the minutes (they need to be approved in the following month's meeting), but publishing minutes >6 months after the meeting (and with so many redactions) appears to me to indicate a less than open culture.

28. The Strategy and Planning Director said that three key priority areas in the business plan are to:
  • Reduce subsidy.
  • Improve the PPM element of performance.
  • Planning the transformation of the business with new train fleets as the catalyst.

He said that this would be driven through eight key initiatives:
  • Modernising retailing.
  • Transformation of the intercity journey experience.
  • Suburban fleet replacement.
  • Integration with Network Rail.
  • Modernisation of station staffing.
  • Improving driver availability.
  • Improving fleet availability and reliability.
  • Introduce minimum fares scheme (subject to Transport Scotland approval).
 

davp

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This has been part of Scotrail's Buy Before You Board policy for some years now: "If you board a service without buying a ticket, where you had the opportunity to do so, you will be sold an undiscounted full price Anytime ticket to a station served by the train you are on."

I'm not sure I've ever seen this enforced on a Scotrail train. I've never been asked for my Club 50 card on a local service, about half the time on longer distance ones. No check at all on my last Aberdeen to Edinburgh journey. I've only once been challenged to show a Smartcard Season when using a Season Loyalty Discount (in many years). Completely support an effort to improve ticketed travel, but there is some gap to bridge here.
 

swt_passenger

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The quoted article doesn’t actually call them penalty fares, as used in the thread title..

It only suggests a ‘new penalty’ that being a ‘minimum fare’, which might be set higher than the lowest fares in the area. The text includes: “It’s believed to be better than a penalty fares scheme”.

I suggest it’s a bit like the concept of a punitive maximum cash fare as seen on various PAYG set ups when you don’t play the game correctly.
 

Bletchleyite

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I suggest it’s a bit like the concept of a punitive maximum cash fare as seen on various PAYG set ups when you don’t play the game correctly.

It sounds very much like that - if they've come off / been caught on a specific train, regardless of when they claim to have boarded they are assumed to have boarded from the train's origin.
 

Kite159

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This has been part of Scotrail's Buy Before You Board policy for some years now: "If you board a service without buying a ticket, where you had the opportunity to do so, you will be sold an undiscounted full price Anytime ticket to a station served by the train you are on."

I'm not sure I've ever seen this enforced on a Scotrail train. I've never been asked for my Club 50 card on a local service, about half the time on longer distance ones. No check at all on my last Aberdeen to Edinburgh journey. I've only once been challenged to show a Smartcard Season when using a Season Loyalty Discount (in many years). Completely support an effort to improve ticketed travel, but there is some gap to bridge here.
However for someone travelling between two unbarriered stations where the only fare available is the anytime ticket (either due to the time of day or being a flow where offpeak fares are not available) they will chance boarding without a ticket simply knowing if they get caught by the guard/TE the worse that can happen is paying the fare they were meant to pay in the first place
 

Bletchleyite

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However for someone travelling between two unbarriered stations where the only fare available is the anytime ticket (either due to the time of day or being a flow where offpeak fares are not available) they will chance boarding without a ticket simply knowing if they get caught by the guard/TE the worse that can happen is paying the fare they were meant to pay in the first place

And of course very soon an Anytime won't be a penalty off peak, it'll just be the fare all day.
 

styles

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And of course very soon an Anytime won't be a penalty off peak, it'll just be the fare all day.
When they abandon peak fares on ScotRail, do they adjust the price of Anytime tickets to be that of current Off Peak fares, or do they remove Anytime from sale?

Doesn't apply to all lines either way.
 

MrJeeves

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When they abandon peak fares on ScotRail, do they adjust the price of Anytime tickets to be that of current Off Peak fares, or do they remove Anytime from sale?
Anytimes will be repriced to the Off-Peak pricing, I think.

There's concessions that rely on having Anytime tickets available, and similarly other things rely on having Off-Peaks available.

Makes life easier on rail industry members to keep both for the sake of it
 

Bletchleyite

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When they abandon peak fares on ScotRail, do they adjust the price of Anytime tickets to be that of current Off Peak fares, or do they remove Anytime from sale?

I would expect them to set the Anytime to the present Off Peak price and remove the Off Peak and Super Off Peak, bringing it in line with some rural journeys where there is already no Off Peak fare.

Doesn't apply to all lines either way.

I believe it applies to all ScotRail priced fares except those which presently don't have Off Peaks priced.
 

kkong

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I would expect them to set the Anytime to the present Off Peak price and remove the Off Peak and Super Off Peak, bringing it in line with some rural journeys where there is already no Off Peak fare.

ScotRail have already confirmed the Super Off-Peak fares will be going.

But the Off-Peak fares I think might have to stay, based on what they said on Facebook regarding the Club 50 discounts (which aren't available on Anytime fares).

Unless they allow Club 50 discounts against Anytime fares, but with time restrictions.

We'll find out on 22nd August.
 
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