Well, I emailed FGW in Plymouth over a month ago with regards to access to Plymouth station to take pics of trains. I just got a reply from them, & their response was to say the least a bit surprising, I wasn't expecting them to be so lenient:
First Great Western
Customer Services Team
FREEPOST
SWB40576
Plymouth
PL4 6ZZ
Tel: 08457 000 125
Fax: 08456 008 363
fgwfeedback@firstgroup.com
www.firstgreatwestern.co.uk
Ref:
Dear
Thank you for your recent email enquiring about photography at Plymouth station. First Great Western welcome rail enthusiasts providing that they follow guidelines that are in place to provide a safe and enjoyable experience in the pursuance of their interest.
It is always advisable to inform station staff of your presence so that they can go about their duties without any concern as to the reason that you are there. We would also ask that you stay clear of the platform edge and behind the yellow lines where provided for safety reasons. Do not climb on any structure, interfere with any platform equipment or obstruct any signaling equipment or signs, which are vital to the safe running of the railways.
We would also ask that you do not wear anything similar in color to safety clothing, such as high visibility jackets, as this could cause confusion to drivers or other railway employees as well as other customers using the station. Similarly, if in a group, we would ask that you do not congregate at busy areas of the platform or concourse such as around customer information points and departure screens or where this may interfere with the duties of the station staff.
We are happy for photographs to be taken on our stations providing that it is for personal use. For any commercial photography, prior written permission must be obtained and a charge may be made for this.
The use of a tripod can sometimes mean that this is a dangerous obstruction to our customers and you may be asked not to use one. Similarly, tripod legs must also be kept away from platform edges and behind the yellow lines. Flash photography is not allowed as this may distract the attention of train drivers or dispatch staff and is therefore a potential safety hazard. You are also not permitted to take photographs of security related equipment such as CCTV cameras.
The safety of our customers and staff is paramount and you may be asked occasionally by station staff to move to another part of the station or to leave altogether. Our staff would be happy to explain why and we would ask that you respect this request with goodwill as they have many things to consider including the safety and security of all customers and are authorised to use judgement with this in mind.
On arrival at the station, please make yourself known to a member of the Gateline staff who will be able to assist you. I hope that you have an enjoyable visit and continue to enjoy your hobby for many years to come.
Thank you for contacting First Great Western with your enquiry.
Yours sincerely
Mark Webber
Customer Relations Senior Officer
So, there you have it. I guess it pays to enquire beforehand.