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Disruption near Denmark Hill / Loughborough Junction (21/06)

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Class15

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Hi,

On the 12:03 at Victoria (to Gravesend) and we’re being delayed due to a power failure near Denmark Hill. Anyone know when this might be resolved?

Many thanks!
 
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Teebs

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I'm on the broken down train. We're about to evacuate over the track.

Going to miss my flight as a result. Is there an easy way to get proof off this delay for travel insurance purposes?

== Doublepost prevention - post automatically merged: ==

Apparently a broken shoe on the Thameslink I'm on, we're shortly going to walk to Loughborough junction.

== Doublepost prevention - post automatically merged: ==

Hi,

On the 12:03 at Victoria (to Gravesend) and we’re being delayed due to a power failure near Denmark Hill. Anyone know when this might be resolved?

Many thanks!
We're in the process of evacuating now for what it's worth.
 
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Class15

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I'm on the broken down train. We're about to evacuate over the track.

Going to miss my flight as a result. Is there an easy way to get proof off this delay for travel insurance purposes?

== Doublepost prevention - post automatically merged: ==

Apparently a broken shoe on the Thameslink I'm on, we're shortly going to walk to Loughborough junction.

== Doublepost prevention - post automatically merged: ==


We're in the process of evacuating now for what it's worth.
Thank you. My train was eventually cancelled and I’ve found an alternative route.
 

Polar

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London bridge route is shut due to engineering works so all the trains are going around the diversionary via tulse hill.
Train lost shoes and completely failed at Loughborough junction and power supply knocked out as well so blocked everything both ways.
 

norbitonflyer

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London bridge route is shut due to engineering works so all the trains are going around the diversionary via tulse hill.
Train lost shoes and completely failed at Loughborough junction and power supply knocked out as well so blocked everything both ways.
Not a good day all round - delays of up to two hours on the WCML because of some unspecified problem near Watford. I had earmarked today to do the Clitheroe-Hellifield line, which would have been scuppered shortly after leaving Euston had I not had another commitment come up that kept me at home.

One day, perhaps.
 

Jan Mayen

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I was delayed on the bus to Blackfriars (roadworks, diverted via St. Pauls), got on a Brighton train in Platform 1, only to have it be cancelled after two minutes on board (due to the above issues at Loughborough Junction), directed to use the District Line Westbound to Victoria, but had to get out at Westminster (stopped due to lineside fire at Earls Court, so travelled via Green Park), to join the Gatwick Express to Haywards Heath, arriving a bit late.

Pity I'd been intending to go to East Grinstead.. :)

Hope everyone stuck on a train has now got off.
 

crablab

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This has made the news: https://www.theguardian.com/uk-news...d-to-walk-along-tracks-on-hottest-day-of-year
Scores of UK passengers were forced to evacuate trains and walk along the tracks on Saturday after some services were halted due to a fault on the hottest day of the year so far.

Videos posted on social media showed people walking on the tracks beside Thameslink trains near Loughborough Junction station in south London.

Some passengers complained on social media about being forced to wait onboard services without air conditioning for up to two hours.

Angela Lewis posted a video on X of passengers gathered outside Loughborough Junction, along with the words: “After nearly two hours on the stuck train to Gatwick we are abandoned outside.”

A follow-up post said: “Was it entirely necessary to keep us waiting nearly two hours in stuck in an overheated carriage for that? we should have been out within 30 minutes max.”

Another user wrote to Thameslink: “You will have hell to pay. We’ve been stuck on this hot and humid train for over an hour.”

A Thameslink spokesperson replied: “This train will be getting evacuated shortly. Please wait until response staff have boarded and set up a safe evacuation route.”

Govia Thameslink Railway and Network Rail have apologised for the delays.

A Thameslink spokesperson said: “Earlier today, a fault on a train near Loughborough Junction brought all services to a halt in the area, three of them outside station platforms.

“Without power and air conditioning on such a hot day, we pulled all resources from across Sussex and Kent to get personnel on site to safely evacuate passengers as quickly as possible along the track.

“This would have been a difficult and uncomfortable experience for our passengers and we are truly sorry.”

The Met Office said there was a provisional temperature of more than 33C recorded in Surrey, making Saturday the hottest day of the year so far.

A yellow warning for thunderstorms covering parts of south-east Scotland, Yorkshire, the Midlands and Wales has been issued for Saturday evening until 3am on Sunday.

Up to 40mm of rain could fall in less than two hours, the Met Office said, as it urged those in the warning areas to consider whether their location was at risk of flash flooding and to prepare accordingly.

An amber heat-health alert, issued by the UK Health Security Agency for the first time since September 2023, for all regions in England remains in place over the weekend.
1750533601109.jpeg
 

Deepgreen

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Apologies if this is already being discussed (I couldn't see it anywhere). The attached BBC News item talks of a TLL failure leading to a two hour delay followed by evacuation, in very high temperatures.



Passengers have been forced to evacuate trains in south London as temperatures soared above 30C (86F).
A fault on a train near Loughborough Junction brought all services in the area to a halt, three of them outside station platforms, Thameslink and Network Rail said in a joint statement.
"Without power and air conditioning on such a hot day, we pulled all resources from across Sussex and Kent to get personnel on site to safely evacuate passengers as quickly as possible along the track," it said.
Angela Lewis, a Gatwick-bound passenger, said it was "a bloody nightmare". Thameslink apologised to those affected for the "difficult and uncomfortable experience".
The incident began at about 10:40 BST with the evacuations of the first two trains completed at about 12:20 and the third at about 13:10, a spokesperson said.
They added that due to engineering works, this was the only route taking Thameslink services south out of London and "and disruption is expected into the evening".
 

Steddenm

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There's a video here on Instagram:

Stuck for over two hours on a packed train to Brighton in 35°C heat, no air con, no windows, barely any air. People were overheating, kids crying, and real distress setting in. Eventually, the police came to the rescue and, for the first time in my life, I had to derail a train journey by literally jumping out onto the tracks.

Babies, elderly passengers, families, all helping each other under the sun, walking down the metal rails in the middle of nowhere.
Grateful everyone’s okay, but shaken by how unprepared this system was.

Brighton… not today.
Video shows people evacuating the Thameslink Class 700 train onto the lineside with the help of the British Transport Police in attendance.
 
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Horizon22

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2 hours is actually very good going for an evacuation, considering often it is 4-5 hours or more.

Within 30 minutes the full issue may not even be diagnosed, let alone getting enough staff mobilised and a evacution being seen as the best course of action.
 

Nicholas Lewis

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2 hours is actually very good going for an evacuation, considering often it is 4-5 hours or more.
Nightmare scenario for sure for the drivers and staff but there are no emergency windows on these trains and the air con is pretty mediocre on these trains at best of times especially when temps are above 30 deg C so without aircon they rapidly heat up internally in direct sun. Power off with abutting sections could have been given very quickly and given that video shows most people self evacuating anyway without ladders they could have undertaken it a lot quicker. Railway needs to think holistically in that its putting people at risk inside trains with no air conditioning in these conditions vs risks of initiating evacuation once they have got trains stopped and power isolated.
Within 30 minutes the full issue may not even be diagnosed, let alone getting enough staff mobilised and a evacution being seen as the best course of action.

As an aside they did manage to route some trains down via London Bridge SE side and across at Spa Rd and via Peckham Rye but very few drivers have that route knowledge so only random trains.
 

Horizon22

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Nightmare scenario for sure for the drivers and staff but there are no emergency windows on these trains and the air con is pretty mediocre on these trains at best of times especially when temps are above 30 deg C so without aircon they rapidly heat up internally in direct sun. Power off with abutting sections could have been given very quickly and given that video shows most people self evacuating anyway without ladders they could have undertaken it a lot quicker. Railway needs to think holistically in that its putting people at risk inside trains with no air conditioning in these conditions vs risks of initiating evacuation once they have got trains stopped and power isolated.


As an aside they did manage to route some trains down via London Bridge SE side and across at Spa Rd and via Peckham Rye but very few drivers have that route knowledge so only random trains.

As they said, they literally mobilised everyone they can across the area to assist with these evacutions. It is very unsafe to attempt to do so without some support to the train crew which - in this case - is just one driver. Mass self-evacuation is also a nightmare, but it's very difficult because passengers are increasingly impatient and within 30 minutes will start taking matters into their own hands, and it's near on impossible fully to assist within that time, even if you started from the moment the train came to a stand (which wouldn't be realistic), travel time to site and get to track would be around 30 mins. Also you want to be counting everyone off the train and back out the other side again. The general policy is have a recovery option planned within 30-60 minutes. Obviously trains losing power on the hottest day of the year is the worst time for it, and I definitely feel for the passeners caught up in this nightmarish situation, but you wouldn't plan resources around that necessarily. But the weather would be an extra factor taken into consideration. It is also the last resort option; you don't want to be evacuating to track unless you can avoid it.

There are way to open train doors and have them physically blocked off to allow some air flow, but this requires "competent people" to assist in the process.
 
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OK, but in today's situation, passengers need a faster resolution than that. Especially when, as per today, it is a busy train heading to/from airports and the coast.

Having been stuck on broken down trains on very hot days with no air con in the past, it really is very unpleasant. Didn't use those trains (GNER) for about a year afterwards. Believe me.... you see both the best and worst of human behaviour in such a situation.

There is no emergency ventilation on the Class 700s, so far as I recall, so probably time to think about retrofitting it! Or to develop a way of evacuating trains, following traction power discharge (obviously), which doesn't require BTP etc. to be on site. I seem to recall that LUL have a way of evacuating from tube tunnels much quicker than 2 hours using just the staff available at each station and the driver...?!!! Were there any lessons learned from the C800 evacuations on the GWML in late 2023?

Once pax start 'self-evacuating', a new plan is automatically needed. Bit like the famous Mike Tyson quote...!
 

Brubulus

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OK, but in today's situation, passengers need a faster resolution than that. Especially when, as per today, it is a busy train heading to/from airports and the coast.

Having been stuck on broken down trains on very hot days with no air con in the past, it really is very unpleasant. Didn't use those trains (GNER) for about a year afterwards. Believe me.... you see both the best and worst of human behaviour in such a situation.

There is no emergency ventilation on the Class 700s, so far as I recall, so probably time to think about retrofitting it! Or to develop a way of evacuating trains, following traction power discharge (obviously), which doesn't require BTP etc. to be on site. I seem to recall that LUL have a way of evacuating from tube tunnels much quicker than 2 hours using just the staff available at each station and the driver...?!!! Were there any lessons learned from the C800 evacuations on the GWML in late 2023?

Once pax start 'self-evacuating', a new plan is automatically needed. Bit like the famous Mike Tyson quote...!
In terms of human behaviour, someone ordered water to the train on Just Eat, with a video on Instagram of a delivery driver throwing water bottles at the open door of the train on a viaduct. Some passengers have left the train by this point and all doors are open.
 

Horizon22

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OK, but in today's situation, passengers need a faster resolution than that. Especially when, as per today, it is a busy train heading to/from airports and the coast.

Yes but how? Everyone would love an planned evacuation to be done quicker, but naturally it is going to take some time. You cannot magic resources up from some random point of track all at once. If you have some magic way of doing it safely, the rail industry I'm sure would be all ears!

There is no emergency ventilation on the Class 700s, so far as I recall, so probably time to think about retrofitting it! Or to develop a way of evacuating trains, following traction power discharge (obviously), which doesn't require BTP etc. to be on site. I seem to recall that LUL have a way of evacuating from tube tunnels much quicker than 2 hours using just the staff available at each station and the driver...?!!!

Underground lines within tunnels have very different criteria for evacuations due to being sub-surface for fire regulations and better walkways etc.

Were there any lessons learned from the C800 evacuations on the GWML in late 2023?

Once pax start 'self-evacuating', a new plan is automatically needed. Bit like the famous Mike Tyson quote...!

Everyone knows this. But again, it has to be managed within the realms of what is physically possible. In the modern day, people are quick to self-evacuate in less than 30 minutes and social media plays a part. And railway authorities know this, but again getting assistance to site is always going to be a challenge, and trying to have one competent member of staff manage an evacuation is an impossibility. Such incidents are luckily incredibly rare.
 

tumbledown

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In terms of human behaviour, someone ordered water to the train on Just Eat, with a video on Instagram of a delivery driver throwing water bottles at the open door of the train on a viaduct.
Bagsie that as a format for a gameshow.
 

aavm

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Article with pictures on the evacuation of 3 trains. 'Some passengers took it upon themselves and started to actually open up the doors on the train, forcing them open. 'Eventually all the doors were open. The driver noticed that was happening and said "Ok, just open the doors but don't get on the tracks".'

I was on a Thameslink train last year to Brighton. Due to a Pride event, it had Tube level of almost crush loading. Due to the "longer than tube" gaps between stations, it was pretty unpleasant. Can only imagine that on a hot day with no A/C. Does the driver have access to CCTV to know what's going on inside the train?
 
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Falcon1200

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OK, but in today's situation, passengers need a faster resolution than that. Especially when, as per today, it is a busy train heading to/from airports and the coast.

How should that be provided and organised? Certainly being 'trapped' on a busy, hot train is most unpleasant, but getting passengers off trains and along the track is fraught with danger. Therefore staff have to be there to manage, as far as possible, the situation, and that will always take time to organise. Perhaps better communication to the trappees would help?

Once pax start 'self-evacuating', a new plan is automatically needed. Bit like the famous Mike Tyson quote...!

The only possible plan then is block all lines and in third-rail areas, turn off the power to all lines (if that has not already been done anyway). Then, quite likely, more trains are stranded, more people self-evacuate, etc, etc.
 

zwk500

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In this incident, would having an emergency traction battery have enabled the damaged train to self-rescue?
 

RJ

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As an aside they did manage to route some trains down via London Bridge SE side and across at Spa Rd and via Peckham Rye but very few drivers have that route knowledge so only random trains.

I was going to ask about this. A couple of weeks ago when that bus hit the bridge at Norwood Junction, I was on the 12:15 Thameslink from East Croydon which diverted via Streatham. But then went via Peckham Rye and London Bridge instead of Herne Hill. This did take me by surprise as Thameslink don't normally go that way.

There must have been a problem in the same area that day too as that train did better than others which presumably went via Loughborough Junction - https://www.recenttraintimes.co.uk/...&MetAvg=Mea&MetSpr=RT&MxScDu=&MxSvAg=&MnScCt=

Very unlucky to have another instance of the Forest Hill line blocked as well as the route via Loughborough Junction disrupted!
 
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BRX

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Do we know how the 700 lost its shoes?
 

BRX

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I'm on the broken down train. We're about to evacuate over the track.

Going to miss my flight as a result. Is there an easy way to get proof off this delay for travel insurance purposes?

== Doublepost prevention - post automatically merged: ==

Apparently a broken shoe on the Thameslink I'm on, we're shortly going to walk to Loughborough junction.

== Doublepost prevention - post automatically merged: ==


We're in the process of evacuating now for what it's worth.
Was the whole train evacuated via Loughborough Junction station? Did that take a while? The station only has one stairway and a rather cramped entrance hall.
 

Nicholas Lewis

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As they said, they literally mobilised everyone they can across the area to assist with these evacutions. It is very unsafe to attempt to do so without some support to the train crew which - in this case - is just one driver. Mass self-evacuation is also a nightmare, but it's very difficult because passengers are increasingly impatient and within 30 minutes will start taking matters into their own hands, and it's near on impossible fully to assist within that time, even if you started from the moment the train came to a stand (which wouldn't be realistic), travel time to site and get to track would be around 30 mins. Also you want to be counting everyone off the train and back out the other side again. The general policy is have a recovery option planned within 30-60 minutes. Obviously trains losing power on the hottest day of the year is the worst time for it, and I definitely feel for the passeners caught up in this nightmarish situation, but you wouldn't plan resources around that necessarily. But the weather would be an extra factor taken into consideration. It is also the last resort option; you don't want to be evacuating to track unless you can avoid it.

There are way to open train doors and have them physically blocked off to allow some air flow, but this requires "competent people" to assist in the process.
There was one policeman in the video in #10 above every other door was being self evacuated and there were no ladders to be seen nor any other staff although three trains were trapped. Clearly the most important thing is to get the lines protected and the current isolated. Yes i get in this case having to use abutting sections made it very disruptive as it would have taken off the Catfords as well but they have a work around via the Atlantics but once you have cleared the trains off those lines they could have given the isolation and then told people which way to walk. Passengers aren't stupid and most people wont take risks getting out the train as can be clearly seen on the video. The limited number of staff can then assist those less infirm.
I say again the industry needs to widen eyes can consider things more holistically in these situations now we largely have a train fleet that seals you in a greenhouse. This also puts a huge amount of pressure on the driver on their own to manage the situation and in the end however many announcements they make it won't stop people acting. We've had countless RAIB investigations into this now and numerous recommendations but are they being followed?
 

RJ

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Was the whole train evacuated via Loughborough Junction station? Did that take a while? The station only has one stairway and a rather cramped entrance hall.

And definitely one of the nicer London suburbs for a load of tourists and beach goers to spend some time…!
 
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Apologies for being provocative here...

Can the C700s, and other similar stock, not be modified to provide battery-powered emergency ventilation for situations in which there is no traction current for eg. a couple of hours? A couple of times when I have been on a C373 Eurostar train when the power failed there was some back-up power available if only short lived (c30mins?) -- it is surprising how quickly the train heated up once that failed....

So, perhaps not. Modifying trains that have been accepted into service has got much more difficult under today's vehicle acceptance processes....

So perhaps some further measures are needed to avoid having to wait for BTP/MOMs/TOC Operational Staff and so on having to be on site before evacuation starts?

Once lines are blocked and traction current is switched off, is it essential to wait for a full organised evacutation to take place? Desirable, certainly; recommended, absolutely; hampers eventual service resumption, inevitably; but is it essential particularly given that pax will lean towards to self-evacuation in situations such as this incident irrespective? The Train Driver can request, via PA, pax to remain on the train but can hardly compel people to do so.... and more than other incidents eg. frozen conductor rail at Lewisham.
 

zwk500

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Apologies for being provocative here...

Can the C700s, and other similar stock, not be modified to provide battery-powered emergency ventilation for situations in which there is no traction current for eg. a couple of hours? A couple of times when I have been on a C373 Eurostar train when the power failed there was some back-up power available if only short lived (c30mins?) -- it is surprising how quickly the train heated up once that failed....

So, perhaps not. Modifying trains that have been accepted into service has got much more difficult under today's vehicle acceptance processes....

So perhaps some further measures are needed to avoid having to wait for BTP/MOMs/TOC Operational Staff and so on having to be on site before evacuation starts?
From a technical point, yes it'd be possible. There'd be a cost associated with it of course. I mentioned a few posts above about the potential for providing sufficient battery capacity for traction power, so that the train isn't expected to support hotel power for too long but rather just enough to limp back on to the juice. However, in this situation with damage to the shoes it may not have been possible to move the failed train even if it did have a traction battery - although such fitment would have helped any trapped trains.
 

edwin_m

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Can the C700s, and other similar stock, not be modified to provide battery-powered emergency ventilation for situations in which there is no traction current for eg. a couple of hours? A couple of times when I have been on a C373 Eurostar train when the power failed there was some back-up power available if only short lived (c30mins?) -- it is surprising how quickly the train heated up once that failed....
It's pretty standard for hot climates and I tend to agree it should be considered for future UK train procurements, but I suggest retrofitting would be tricky unless it's easily possible to add extra battery. Otherwise putting more load on what batteries there are would most likely reduce the endurance of other safety-related functions such as PA, emergency lighting, radio etc that it would supply today. The easiest retrofit is probably hopper vents, but if these are openable by passengers then people open them and defeat the aircon. With a lockable version, it's probably not viable to have the driver come back through a 12-car train to unlock them when they also need to be in touch by cab radio with those rendering assistance.
 
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