On the 2nd of April 2025, I was coming back from work and was stopped at the barriers. I had a return ticket from Gravesend to London Bridge but when I saw other people being stopped and questioned, I panicked and hastily bought a ticket From Ebbsfleet on the HS1. I used the HS1 from St Pancras to go back home. The man stopped me at the gates and saw that my Ebbsfleet ticket was not scanned at all and that I was just bought. He asked me where di I actually board and I then admitted that I had border from St Pancras and that I had a regular return ticket to London from Gravesend. He asked if he could see the app where I buy my tickets and scanned a past ticket and realised that I had used the normal ticket to travel to and from St Pancras on the HS1.
He pulled me aside and started to interview me, by this point I was quite scared, and he said something along the lines of he is not a police officer and he is not able to arrest me, which really got me scared because I didn’t not understand why he was saying something like that. I gave him my details and he said that SE will send me a letter in a few weeks. I kept on telling him that I do not understand what I was interviewed for like that and what is he accusing me of. He was a bit reluctant to say anything and reassured me that I was still interview under cautions. After the interview was done I asked again what was that for and again was reluctant and I rephrase my question and asked him what the offence was. By this time he agreed to tell me that it is for fare evasion and that SE will want to talk to me.
Yesterday I received a letter from SE asking me to comment on the incidents on the 2nd of April and that I have 21 days to resound.
As a bit of a context, I have been using a regular Anytime Day Return ticket to commute 4 times a week from Gravesend into London. I have been doing this commute for the past 3 years, but about 1 year ago I realised that my normal E ticket that I always buy would let me in through the barriers at St Pancras and I started using that service, as it is much more reliable and a lot faster. The normal routs have a lot of cancellations and delays and my workplaces requires strict punctuality.
Also, I had to change my Railcard from 26-30 to a Network Railcard in February but I thought it would just update on the app when I buy the tickets, which didn’t. so for about a month I was buying my regular tickets with my old railcard.
To be fare, I was not aware of the gravity of what I was doing and I did not know about fare evasion and the possibility of prosecution, I am not English but I do know this is no excuse. I was doing the deed and I take acceptance and responsibility.
I would now like to respond to the letter but and try to settle this out of court. My question is if I should hire a solicitors at this stage, Ihe already enquired about the costs of that and what it entitles. I have been quoted £240 for an initial consultation and another £900 for the rest of the representation. Should I just go ahead and hire Makwanas solicitors or is it something I can respond to myself for the time being.
I have already drafted a response but not sure what to do. I am very scared and ashamed and any advice would be so good.
Thank you.
Response to the letter below:
To: Prosecutions.team@southeasternrailway.co.uk
Subject: Response to Prosecution Letter – Reference SEIMG000835628
Dear Sir or Madam,
I am writing in response to your letter dated 25 April 2025 regarding the incident on 2 April 2025, reference number SEIMG000835628.
I would like to sincerely apologise for my actions and the circumstances that have brought about this situation. I understand the seriousness of the matter and the importance of upholding fare compliance across the rail network.
For the past year, I have commuted regularly from Gravesend to London and have consistently relied on Southeastern services to reach my place of work on time. I often took High Speed services due to the unreliability and delays of the standard routes, as my job requires strict punctuality. However, I regret that I did not properly understand that a specific HS1 supplement was required, and I now recognise that I was travelling on High Speed services using a standard ticket that was not valid for those trains.
Over the past year, my tickets have been inspected by train conductors on numerous occasions while travelling on High Speed services, and I was never informed that my ticket was invalid or required an HS1 supplement—aside from one occasion, where I believe a conductor may have mentioned it. In hindsight, I should have taken this more seriously and clarified the requirements at the time. I now fully accept that it was my responsibility to ensure I held the correct ticket.
At the time of the incident on 2 April, I made a serious error in judgment by stating I had boarded at Ebbsfleet. I now fully acknowledge that this was a dishonest response made in a moment of panic, and I am truly so sorry. This situation has caused me significant stress and reflection, and I deeply regret the decision I made.
I respectfully and humbly request that you allow me to resolve this matter without it progressing to prosecution. I am fully willing to pay the outstanding fare and any reasonable administrative costs. I can assure you this will never happen again.
Please accept my sincerest apologies to Southeastern and your staff. I am grateful for the opportunity to explain and take responsibility for my actions.
He pulled me aside and started to interview me, by this point I was quite scared, and he said something along the lines of he is not a police officer and he is not able to arrest me, which really got me scared because I didn’t not understand why he was saying something like that. I gave him my details and he said that SE will send me a letter in a few weeks. I kept on telling him that I do not understand what I was interviewed for like that and what is he accusing me of. He was a bit reluctant to say anything and reassured me that I was still interview under cautions. After the interview was done I asked again what was that for and again was reluctant and I rephrase my question and asked him what the offence was. By this time he agreed to tell me that it is for fare evasion and that SE will want to talk to me.
Yesterday I received a letter from SE asking me to comment on the incidents on the 2nd of April and that I have 21 days to resound.
As a bit of a context, I have been using a regular Anytime Day Return ticket to commute 4 times a week from Gravesend into London. I have been doing this commute for the past 3 years, but about 1 year ago I realised that my normal E ticket that I always buy would let me in through the barriers at St Pancras and I started using that service, as it is much more reliable and a lot faster. The normal routs have a lot of cancellations and delays and my workplaces requires strict punctuality.
Also, I had to change my Railcard from 26-30 to a Network Railcard in February but I thought it would just update on the app when I buy the tickets, which didn’t. so for about a month I was buying my regular tickets with my old railcard.
To be fare, I was not aware of the gravity of what I was doing and I did not know about fare evasion and the possibility of prosecution, I am not English but I do know this is no excuse. I was doing the deed and I take acceptance and responsibility.
I would now like to respond to the letter but and try to settle this out of court. My question is if I should hire a solicitors at this stage, Ihe already enquired about the costs of that and what it entitles. I have been quoted £240 for an initial consultation and another £900 for the rest of the representation. Should I just go ahead and hire Makwanas solicitors or is it something I can respond to myself for the time being.
I have already drafted a response but not sure what to do. I am very scared and ashamed and any advice would be so good.
Thank you.
Response to the letter below:
To: Prosecutions.team@southeasternrailway.co.uk
Subject: Response to Prosecution Letter – Reference SEIMG000835628
Dear Sir or Madam,
I am writing in response to your letter dated 25 April 2025 regarding the incident on 2 April 2025, reference number SEIMG000835628.
I would like to sincerely apologise for my actions and the circumstances that have brought about this situation. I understand the seriousness of the matter and the importance of upholding fare compliance across the rail network.
For the past year, I have commuted regularly from Gravesend to London and have consistently relied on Southeastern services to reach my place of work on time. I often took High Speed services due to the unreliability and delays of the standard routes, as my job requires strict punctuality. However, I regret that I did not properly understand that a specific HS1 supplement was required, and I now recognise that I was travelling on High Speed services using a standard ticket that was not valid for those trains.
Over the past year, my tickets have been inspected by train conductors on numerous occasions while travelling on High Speed services, and I was never informed that my ticket was invalid or required an HS1 supplement—aside from one occasion, where I believe a conductor may have mentioned it. In hindsight, I should have taken this more seriously and clarified the requirements at the time. I now fully accept that it was my responsibility to ensure I held the correct ticket.
At the time of the incident on 2 April, I made a serious error in judgment by stating I had boarded at Ebbsfleet. I now fully acknowledge that this was a dishonest response made in a moment of panic, and I am truly so sorry. This situation has caused me significant stress and reflection, and I deeply regret the decision I made.
I respectfully and humbly request that you allow me to resolve this matter without it progressing to prosecution. I am fully willing to pay the outstanding fare and any reasonable administrative costs. I can assure you this will never happen again.
Please accept my sincerest apologies to Southeastern and your staff. I am grateful for the opportunity to explain and take responsibility for my actions.